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Coda Payments - Beware of Money Deduction from Paytm wallet automatically By Coda Payments

Tanveer filed complaint against Coda Payments on Jun 18, 2021

Dear Sir,
I would like to take your Attention on this Paytm Scam which was done by Coda payments and effected my life very badly. Unexpectedly at the time when I have lost my Father on **-June **** and busy at his Funeral due to this reason, I couldn’t take an Attention. It’s a humble request to look in to this matter seriously and take a strict action against Such Fake, Fraudster, Due to this I have lost my Hard Earn Money and got a of a huge amount Deduction from my Paytm wallet automatically without UPI pin confirmation I have lost the total Amount of **,***/- which was deducted by Coda payments through my Paytm on various dates. So I contact them and Explained all the scenario to them and got a silly reason for not to Refund my hard earn Money by their representative Names: Nagma,Kajal,Arnab,Sunendu. Which is not at all acceptable as they made a Reply by one of their representative His Name Sunendu replied me this below message.
This is my Contact Number **********
Dear Tanveer,
After investigating on the details you have sent, it seems that someone has used your [Mobile Number, E-Wallet, Card, Bank Account] to purchase at Codashop. We found out that this particular transaction is successful and verified in our system which means the payment has already been processed and the purchased item has been successfully delivered to the Game ID/E-mail already wherein we can't process reversal for it. As much as we would like to, we can't process refund for this since the item was delivered already.
We do not have sufficient information of the one who used your account since registration is not required to purchase at Codashop...
Date UPI REF.ID Amount
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun *********** ****
**-Jun ************ ****
**-Jun ************ ***
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
**-Jun ************ ****
*****


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Coda Payments

2

Total Complaints

1

Total Resolved

50.00%

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