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Ola Auto pune - Been charged both online and in cash for the same ride

Vrush filed complaint against Ola Auto pune on Sep 9, 2023

I took a ride from my home to the hospital, I forgot to pay in the duration of the ride, upon reaching my destination I paid on the app using Gpay as it was still showing the option, but then the ola cab driver said as the ride has ended I have to pay him cash which I had to pay for the ride. So I had to pay twice for the same ride.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ola Auto pune

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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