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D Mart - Bad service

Prabhu filed complaint against D Mart on Jan 14, 2023

I visited the store around *:**pm on *th Jan at Dmart Kompally branch and taken few items and when asked for billing ur team has asking to give cash to get manual bill and they are searching customer basket when items are kept and claims that we had changed some Stickers and kept my store items on hold when I asked to give evidence they are arguing very rudely and and doing newsense in the Store,I asked to call superviser they said no one is available, I had to go out as I rush to pickup of my childrens from the school, Kindly prove what mistake I have done,I need explanation from ur staff who mis behaved with me, And warn your saff no to collect cash illegally from customers and need apologies from the staff

Regards
Prabhu

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

D Mart

16

Total Complaints

7

Total Resolved

43.75%

Consumer Satisfaction

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