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homecentre india by landmark group - Bad quality product

Bhanu Prakash Motwani filed complaint against homecentre india by landmark group on Jun 5, 2023

I purchased a bed in July **** and it’s not even a year the bed has started cracking in between (one side) and is at the verge of breaking..I paid Rs *****/- for a peice of wood which couldn’t even sustain for a year and they claim they are the best and the biggest furniture dealers… I raised a complaint and someone was sent for an inspection and post that I kept getting parroted responses that this is not a manufacturing defect and probably after the *th escalation I was told that it is no a manufacturing issue but a usage issue (which means we illiterates do not know how to use a bed) and they did not offer any further assistance

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

homecentre india by landmark group

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

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