Smart point sandalpur - Bad Behaviour of staff of smart point at sandalpur patna

Smart point is reckoned company outlet and I always use to purchase goods from there but the experience at sandalpur smart point is very bad. Staff have No manner to talk with customer. They talk in arrogant and mke unnecessary delay in packing goods and billing. Security guard behaviour is lso so bad he treat us like a thief and making unnecessary delay in checking of purchased goods while the customer comes out after billing at counter only. People feel as a thief there. It's so bad for us. In such situation we have decided not to go smart points. Please look the matter seriously.