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Prshopee - assured gift parcel not sent

dipen prajapati filed complaint against Prshopee on May 16, 2018

Complaint Against : prshopee

Complaint : company has agreed to give promotional assured gift.Dell Vostro **** Laptop Term & Condition :- Offer valid only for the selected customers . Offer limited time only, offer valid till the same day . Products will be received in * -* working days after placed the order . Customer can get the gift only with *stOrder ( one gift with *storder ). Combo order amount should be *,*** /- . Customer will get the confirmation mail after placed the order and also get a confirmation call from our end. We accepted payment only through by Debit/Credit/Net-banking and EMIs option available also . Click at Offer link :- http://www.prshopee.com/product-category/dod-contest/ For more Details can call to us at customer care number +**-********** **am to *pm ( Monday to Saturday ) . Regards Jyoti Sales team ( prshopee.com) +**- ********** i paid all money.i got only product but not gift.then they asked me to pay insurance money for laptop which i paid.after that company asked me to pay **% gst aroung **** which i paid.still i have not received my assured gift [dell laptop]i can forward all the mail comunication which they sent me and i have all transections proof from my bank also.please feel free to contact me for any clarification on **********. i hope we can teach a lession to this type of company so people will not be cheated like this. thanks dr dipen vadodara **********





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Complaint Status

Resolution Demanded:

Replace / Fix problem

Prshopee

2

Total Complaints

1

Total Resolved

50.00%

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