Loading...
GULAM MUSTAFA filed complaint against Apollo 24 7 on Mar 23, 2026
Apollo Pharmacy / Apollo **|*
Order Details:
Order ID: ********* | March **, ****
Items: Tendomac Tablets + Brace Bandage (RTA hand fracture)
Total: ₹***.** (₹***.** medicines + ₹*** membership)
GRIEVANCE DEPARTMENT CALLS - NO RESOLUTION:
***-******** (Karan Sharma, Online Medicines Grievance Officer) & ***-********/** - Contacted MULTIPLE TIMES March **-**, **** - ZERO action despite escalation protocol.
TRIPLE OFFICIAL COMPLAINTS IGNORED:
Multiple emails: grievance@apollo***.com (Karan Sharma)
NCH Complaint ID: *******
Jagriti Application #************ – filed March **, ****
MEDICAL EMERGENCY: Road accident hand fracture. *-day delay = severe pain, suicidal crisis.
LEGAL DEMANDS (** Hours):
₹***.** FULL REFUND
₹**,*** COMPENSATION
Immediate delivery/apology
ATTACHMENTS: Order screenshots, call logs to ***-********, NCH/Jagriti proofs, emails, prescription.
Complainant:
Gulam Mustafa | ********** | mustafarock***@gmail.com
Vadodara
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I want to write a complaint against Apollo *** I had ordered my medicine on *nd of dec and i paid full amount of **** while placing the order but still they are not delivering my order. My order no is *********.
There is a delay in providing the blood test report and when we were following up the Apollo agent informed us due to mismatch on the report there is a delay on providing the report. we have an appointment in Tata ...
I have ordered few medicines from apollo *** and they have delivered me damaged and old dated medicines and are closing my complaints even not providing legal extensions to fight legally
spent an amount of rupees **** and cancelled the order because their vendor had confusion regarding my order. First they asked me to wait for ** hours for the refund, then they asked me to wait for ** hours. After t...
I have ordered products from Apollo **/* pharmacy on ** February and it's been more than ** days they are not responding, the status of product showing my location but they are not delivering it and the order was pr...