Justjaldi Com Itrade Internet Private Limited - Amount not refund
Agnes filed complaint against Justjaldi Com Itrade Internet Private Limited on Jan 18, 2022
Sir
Im from Chennai. At present im residing in noida, Uttar Pradesh .I need your help I don't know where to complaint in this region without knowing anyone. Sir I have ordered TV from just jaldhi website there was an offer for Haier Tv ** inches.So I place an order for Rs.**** after cross check with customer service lady but next day they told me that product is not available if you pay ****+ Rs .more I will place an fresh order for non branded tv same ** inches.I paid what they have ask because I don't want to lose my ****+ So now I place a new order of Rs.**** . Their customer service lady assured me that the shipping details as Im asking for the tracking number they told the product is NA again you have to place fresh order for new one that is indi Tv ** inches Rs.***** you have to pay ****Rs more I asked them to cancel my order refund. Repeatedly asked me to purchase the product send an link to my whatsapp number what ever we asked they keep on telling the same thing and disconnect the call .They mentally torchering me . Now they cancelled the order and transfer the amount in their justjaldhi credit wallet forcing me to buy water purifier.Please help me to take action against the just jaldhi website and the customer service persons. Sir I have the proof for the fake product they sell for the same product they charge different price . Please do the needful.
Order number:
Thank you
Order: O**********
Invoice Number: O**********-S****
Payment Method: Paytm + Wallet
Order Date: **/**/****
Item MSME
(Tax)
Qty Selling Price Savings Total
Amount
Full HD Smart Android
LED TV ** Inch (Black)
Brand : JJ
Warehouse: BigEtail
₹*.** * ₹*,***.** ₹*.** ₹*,***.**
Summary * ₹
*,***.*
*
₹*.** ₹
*,***.*
*
Cart Total ₹*,***.**
Delivery Charges ₹*.**
Grand Total ₹*,***.
Just jaldhi contact number :**********
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