Teen Patti joy - Amount not deposited in game account refund
Shivraj filed complaint against Teen Patti joy on Apr 20, 2026
Hello Team,
I am raising a complaint regarding a failed deposit.
My Game ID: ********
Amount: ₹*,***.**
Date & Time: ** April ****, **:** PM
I made a deposit of ₹*,***.** last night via UPI, and the payment was successfully completed from my side.
UPI ID (Sender): shivaji*@ptyes
UPI ID (Receiver): boim-************@boi (Jotsna Chandan Goms)
UTR / UPI Ref No: ************
However, the amount has not been credited to my game account yet. Your support team mentioned that the payment was credited to another game account, but I have already checked all my accounts and did not receive the amount anywhere.
Kindly investigate this issue using the above transaction details and either credit the amount to my correct game account (ID: ********) or process a full refund as soon as possible.
Please treat this as urgent and resolve my issue at the earliest.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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