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Olymptrade - Amount not credited in my Olymptrade wallet

Shruti Newpane filed complaint against Olymptrade on Feb 17, 2024

I wanted to deposit some amount in my Olymptrade wallet on *th February ****. Although the money was debited from my bank account, the wallet was not credited. I waited for * days. Yet the money was not credited. I checked my bank account wondering of my money was being refunded. But it wasn't. I wrote an email to the customer support. I expressed my issue and sent the screenshots and what ever proof they asked for. But I'm not getting a response from them from * days.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Olymptrade

9

Total Complaints

6

Total Resolved

66.67%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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