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Airtel payment bank - Amount didnt reflect into my account

Arunkumar filed complaint against Airtel payment bank on Mar 29, 2021

Good morning sir. My query has still not been resolved. I had intiated an addition of Rs. **** in my wallet at **.** p.m on ** March **** for doing a recharge. In the first time the transaction failed but the money got deducted from my account . I have the transaction id with me.

And then i added the money again at **.**p.m. on ** March **** , it got failed again and amount deducted from my account. I need the refund for both deduction which has failed.
Please help me out.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel payment bank

79

Total Complaints

37

Total Resolved

46.84%

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