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Bhim UPI Sbi - Amount deducted but transaction failed

Nitin filed complaint against Bhim UPI Sbi on Mar 31, 2021

I have booked flight tickets using bhim upi payment gateway. Transaction not failed but amount deducted. When i raised complaint they reply that amount credited to receivers account. However when i call receiver (goibibo) they are saying they haven't received any amount. Transaction is pending from last * days in app

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Bhim UPI Sbi

3

Total Complaints

2

Total Resolved

66.67%

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