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Agoda Com - Amount deducted but no booking confirmation

Obaid quazi filed complaint against Agoda Com on Apr 2, 2021


I had done a booking on *nd april ****. Booking amount or deducted amount was Rs. ****.**. They deducted the amount but gave no booking confirmation. Their chat support is totally useless as they need booking id to begin with. When the whole error is because of the absence of booking id how can i provide that.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Agoda Com

67

Total Complaints

41

Total Resolved

61.19%

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