Loading...
Jayant Shekhar filed complaint against Future Group on Jan 22, 2022
On **th Nov ****, I made upi transaction using Bhim App to pay to big bazaar through Future pay wallet. The upi id of merchant was futurepay.payu@hdfcbank and payment was made through HDFC Bank xxxx*** via Transaction Id ************. My VPA was **********@upi. The amount got debited but the merchant is saying they didnt receive the amount. and futurewallet and Big bazzar both are not taking responsibility of the same.
The following complaints was raised
**th Nov' **** - Online payment to Big bazaar for Rs ***.** using future pay wallet using bhim UPI. Money was debited but amount not shown in wallet
**th Nov' **** - Complaint raised with BHIM - no complaint number provided
**th Nov' **** - Complaint raised with Future Pay - complaint no. FP***********
Called twice in between and everytime they said that money will be credited in **hrs
**th Dec' **** - Generic reply from Future Pay - "Thank You for your continued patronage. This is to inform you that your Service Ref No. FP*********** has been addressed. For further queries, please call ***********." - No redressal provided and complaint closed. On calling them they told me that I have to take up the matter with Big bazaar and closed the complaint and ironically they being gateway didn't take any responsibility.
**th Dec' **** - Future Pay raised the complaint again FP***********.
Ms. Priya from Futuregroup responded through email that she has raised a complaint with Big bazaar and it will be addressed soon.
**th Dec' **** - Bigbazaar raised complaint no. BB*********** and promised to respond in ** Hrs but no reply received
**th Dec' **** - Generic reply from Future Pay - "Thank You for your continued patronage. This is to inform you that your Service Ref No. FP*********** has been addressed. For further queries, please call ***********." - No redressal provided and complaint closed.
I am running from pillar to post to get the amount but no one is responding.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Future GroupMy Future Group Fixed Deposit was due to mature on November **, ****, however, the maturity amount has not yet been credited.
I was having about ****rs in my Central wallet which I added for future purchases since I used to purchase regularly from their outlet. But suddenly, it closed down and my money got stuck. Now, no more way to get or...
I made fd of Rs ***** for * year at present Fd matured but funds not Received
Future Group My Future Group Fixed Deposit was due to mature on October ****, however, the maturity amount has not yet been credited.
I had done a FD of amount **k on * dec **** with maturity date * date ****. But unfortunately after * month of maturity period I didn't get my money back neither get any correspondence from the company. Number and...