Astropay - Amount Debited from my account but voucher not received in Astropay
Praveen Kumar filed complaint against Astropay on Oct 28, 2022
I was trying to generate a voucher In Astropay, but the voucher got cancelled and amount deducted from my account. It's been **days I have raised a complaint to Astropay through Email and they stated that *We have checked your payment with our payment provider, and unfortunately, it has failed.
In other words, your payment does not reached our account.
According to them, the amount will be reversed to your bank account in up to * working days. (Until **th October).
But still I have not received amount in my account. I'm doing follow-up the same frequently but there is no response to my e-mails. Please help me on this.
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