RayBan - Amount debited but transaction failed

Ajay Richardson Sirra filed complaint against RayBan on Jul 24, 2023

I have purchased a gift card from Rayban over a week ago. The transaction went through and the money got debited. I received an order confirmation mail as well. Soon after that I got a mail that my gift card hasn't been activated due to transaction failure. I have called customer care multiple times, and they always say that they will call back in a while, but never do. They have stopped responding to my mails also.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

RayBan

2

Total Complaints

1

Total Resolved

50.00%

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