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Ajio by Reliance trends - Ajio account blocked without any prior notice

sourav verma filed complaint against Ajio by Reliance trends on Mar 17, 2021

My Ajio Account Blocked with no reason , sent many emails to ajio customer care but they are giving common answer that they didn’t find my registered mobile number and email id , as they both are blocked in my ajio app and the same screen shot share with them. Also given all my registered details. They delivered product to me on which both i want to return , second thing I returned five product on for that i didn’t received refund. I have email that return pickup done but the blocked my account without any reason . I am genuine buyer of ajio . first of all want my refund and return above mentioned product thn need refund for that also and need clarification on account block...

Regards
Sourav
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Ajio by Reliance trends

15

Total Complaints

9

Total Resolved

60.00%

Consumer Satisfaction

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