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Airtel Xsafe - Airtel X Safe Cameras Not working

Puneet Goomer filed complaint against Airtel Xsafe on Aug 20, 2024

I have * Airtel security cameras installed at my residence. The same
has not been working for the past * days now.

I have registered the service request (*-**YKZH*K) and was conveyed
the engineer would visit within ** hours but nobody has visited nor I
have received any call.

After repeated calls to the service centre I was conveyed the matter
had been escalated and I would receive the call soon. But no call has
been given to me by the concerned escalated team.

This type of service by Airtel XSafe is highly not called for. I am an
Airtel Black customer with Mobile, Internet and DTH plans on my name.

My cameras have been offline for the past * days and god forbid if
something goes wrong at my residence will Airtel be responsible for
the same?

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Airtel Xsafe

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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