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Airtel and HDFC - Airtel Money debited from my Bank account HDFC Bank but not loaded in my Airtel wallet

GANESH SHANKAR KUMBHAR filed complaint against Airtel and HDFC on May 18, 2021

I used Airtel thanks app to recharge on May **th **** but transaction failed still my HDFC account got debited for the amount Rs.***.Please reload my money ASAP. I am really upset with your customer support because unable to reach your customer care representative even after trying n number of times and also options are not clear to resolve the issue using the usd code.I will never use Airtel Thanks app to pay my bills.Do the needful at the earliest.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel and HDFC

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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