travolook com - Air ticket refund

the air ticket was booked from Mumbai to bangalore on *st aug **** , booking got cancelled from the vendor side pnr was not generated from travolook. Transaction id -*********, booking ref -*********
pls find the mail confirmation about the cancellation & refund commitments from travolook below .

support travolook
Aug **, ****, *:** PM
to me


Dear Sir / Mam

Greetings from Travolook.in!

This email regarding your booking reference number : REF*********

As we received email from your side regarding your refund. We have checked booking is cancelled on **st August ****. We request you kindly wait for some time. The full amount will be refunded in the same source within **-** business days from the date of cancellation.

We request you kindly wait for the next few business days. The amount will be credited as soon as possible.

For further query you can contact us : ****-******* (**:** am to *:** pm)

Regards,
Support Team
Travolook.in