BIDHAN JAIRAJ filed complaint against Hrx By Hritik Roshan on May 13, 2026
Subject: Formal Complaint: Manufacturing Defect in HRX Footwear – Order ID: # ******* **************
Dear HRX Support Team / Myntra Grievance Officer,
I am writing to express my strong disappointment regarding a pair of HRX shoes I purchased from Myntra on April **, ****.
Despite using the shoes for less than a month under normal conditions, the sole has already developed a significant hole/tear (as shown in the attached images). This level of degradation in such a short period is unacceptable for a fitness brand that prides itself on performance and durability.
While I understand the standard Myntra return window has passed, this is clearly a manufacturing defect and falls under product warranty. A sports shoe should not lose its structural integrity within ** days of purchase.
Product Details:
Order ID: # ******* **************
Date of Purchase: April **, ****
Issue: Premature sole failure / Puncture despite normal usage
I have attached the following for your reference:
Clear photos of the damaged sole.
A copy of the purchase invoice.
I request you to look into this matter urgently and provide a replacement or a full refund for this defective product. I look forward to a prompt resolution.
Sincerely,
NAME : BIDHAN JAIRAJ
MOBIEL NO : **********

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