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EMoney Exchange - After receiving money exchanger cheated

SREEKUMAR filed complaint against EMoney Exchange on May 6, 2019

My complaint is against ‘e-money exchange’.
Available details of this fraud exchange company are as given below:
Website: https://emoneyxchanger.com
Contact email id: info@EmoneyXchanger.co.in (but this id is fake and it does not work)
Whatsapp number: +************ (available since November ****)
Address as per website: Saket, J Block, shop name exchanger ram near the select city.
Names of persons involved in fraud money transactions:
*. Nirmal Vinod Raj (Current A/c No-***************)
*. Mr.Rishabh UPI ID- rr********@okaxis
Mode of interaction with customers: Whatsapp on **********
On Friday morning at *.** am I contacted this exchanger through WhatsApp for a transfer of Rs. **, ***, ** to my Neteller account. They told they charge *% fees.
Since I have transferred money many times through online exchangers I never had a doubt about the reliability of this money exchanger also. Still now also I could not believe. As suggested by them I transferred Rs. ***** two times using UPI mentioned above so that the corresponding amount in dollars will be transferred to Neteller account, as was promised.
The complete WhatsApp chat with the exchanger is also enclosed herewith.
After the transfer of money vide
*. Ref no-************ Rs.***** and *. ref no. ************ Rs.*****.**
Totally **,***.** was paid by me, but they did not turn up. I requested /pleaded many times for depositing money in my Neteller account.
After one hour, I realised that they are frauds and they kept the money I paid under their custody. They say they have more than **** happy customers. who are they?
I need
(*) My money back. Let them deduct any service charges etc. if they want.
(*) Nobody should be cheated by them in future. Their site and WhatsApp number are cheating for the past many years successfully.
(*) Their phone number and site id must be alerted through social media.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

EMoney Exchange

1

Total Complaints

0

Total Resolved

0.00%

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