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Godreg - After 4 months of purchase I feel smelly getting from AC inside

Hareesh Kumar filed complaint against Godreg on Oct 21, 2019

Good Morning Sir,

Sir I have purchased AC Godrej from SOUTHERN AGENCIES on

**th January ****, AC got well for * months. After *

months I feel smelly getting from AC inside.

I called customer service and called technicians and he

reported as this smell problem is encountered from many

customers. He asked me recheck the same issue and verify

Stabilizer and wiring smell was encountered or not.

But now the smell is coming everyday. Now I am unable to

ON AC. Sir I need replacement of AC or if they won't I

need to recommend to provide me cash Amount which I paid

to SOUTHERN AGENCIES.

Sir I am Getting bad swell from AC when i switch on and

while it was running after ** to ** minutes and my

daughter ** MONTHS BABY health is getting affected and

getting damaged (AFFECTING LUNGS WHILE TAKING AIR). i

DON'T KNOW WHAT SMILE THAT IS while switching Godrej AC

l contacted Suppliers and customer care technicians but

saying it was done only by the suppliers only

Again I consulted Suppliers SOUTHERN AGENCIES they were

saying you only saying such problems we never find this

issue.

I can't take further this AC and I need replacement or my

money back.

As a customer I am not satisfied with the Suppliers

response and I spoke with manager.

please help me.

CONTACT:
SOUTHERN AGENCIES
H.No: **-**-**/**,
Near Pochamma Maidan Chowrastha
M.G. Road, Warangal
Contact Number: **** *******
GSTIN/UIN: **AAPFS****A*ZV
SUPPLIERS EMAIL: Southernwrl@gmail.com

Customer Details:
Hareesh Kurapati,
Mobile: **********
Sri Rekha: **********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Godreg

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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