Meesho - advertisment charges of 5000 rs wrongly charged in suppplier portal

meeho complain id: ********
we have a supplier portal in meesho on *st march we had applied for auto adv in their portal on *th we asked to stop the same . *th we got a message it has been stopped but from *th march till **rd march we have been charged with **** approx and they are not refunding same daily they are saying we have passed to higher authority will get revert in **-** woring hours but to no awail.

check their replies later will attach all docs

Dear Seller, As per our telephonic conversation on your registered mobile number **********, when a customer clicks on your catalog after seeing your advertisement, you are charged from your allocated budget. Your ad budget will not be deducted if the customer only views your ad without taking any action. Additionally, you don't have to pay when creating the ad. The advertisement cost (only the utilized budget) will be recovered from your Payouts every day*. Follow the below-mentioned steps to check your Ad cost deductions on your Supplier Panel: Home > Payment > Ad Cost Click on 'View Details' in the 'Ad Cost' box and it will show you all of your Ad cost deductions and GST. For more detail, kindly watch this short video instagram.com/reel/CkX**l*p*SW/?igshid=YmMyMTA*M*Y= Regards, Meesho Supplier Support Team

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MAR

You

heights of anything you guys are good for nothing... even after your message on *th march its been closed still charged our account with ****.** for advertisement Attachment * : supplier-prod-temp-files.s*.ap-southeast-*.amazonaws.com/products-upload/*************/advertisement.pdf

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advertisement.pdf

Download
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MAR

You

Dear Team what the hell is this *th march had raised a ticket to stop advertisement and from *th till date we have been charged with ****.*+****.** @ ****.** who will bear this are you guys nuts or out of your mind.. kindly waive off charges at earliest Attachment * : supplier-prod-temp-files.s*.ap-southeast-*.amazonaws.com/products-upload/*************/advertisement_***.jpg

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advertisement_***.jpg

Download
**
MAR

Meesho

Dear Supplier, As per our telephonic conversation on your registered mobile number **********, but during talking call drop form your side so as per your request, you have been removed from our "Meesho chalayega aapke ads" program within **hrs. We will not be creating any Ad campaign on your behalf. Hope you are satisfied with the resolution, request you to please rate us with your valuable feedback. For this follow the path: Supplier Panel>Support Tab>My ticket>Feedback this ticket. Regards, Meesho Supplier Support Team

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MAR

You

not at all *** rs charges in a week its way too much

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MAR

Meesho

Dear Supplier, We apologize for the delay in response. As per our telephonic conversation on your registered mobile number **********, as per your request, you have been removed from our "Meesho chalayega aapke ads" program. We will not be creating any Ad campaign on your behalf. Hope you are satisfied with the resolution, request you to please rate us with your valuable feedback. For this follow the path: Supplier Panel>Support Tab>My ticket>Feedback this ticket. Regards, Meesho Supplier Support Team

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MAR

Meesho

Support Agent will look into the issue in * hours