Meesho - Account block without any reason

Sir mene ** july **** ko meesho account create kiya tha or same day mene mera *st pre-paid order placed kiya tha but jab next day check kiya to mera account block tha or jab mene customer care ko call kiya to vo bol rhe h ki aapne rule and regulation break kiya h
But sir mene *st account bnaya tha or new sim se phla account tha but vo bol rhe h ki mene koi suspicious activity ki h