Rapido bike - Accident done by rapido rider

This side Jyoti Raghav privilege user of rapido services from Gurgaon in the starting of your services and rapido rider was riding very rash on the
date of *th August ** by ** PM,
Ride id - RD*****************
Rider name - Ashwin Sharma
Ticket raised - ********
Ticket status - still pending
I got fractured as I asked for the rider to drop me in manipal hospital near by sector ** however he denied and left me at home as no one was available at my pace.
Being a humanity understand how they people are working as I was in dying situation and standing with full of blood, pain and swelling but you guys don't have any sympathy with your customers whether they are in any situation still I didn't create any scene on the road and saved your caption.