Hitachi Refrigerator - About our s homes refrigerator

we About our’s house fridge Last **/**/**** were our fridge got damaged and we were directly inform to the service centre and *or more times techinition came home and check they didn’t getting any idea about this but when i’m calling to service centre the manager telling call you tomorrow,tomorrow but didn’t have any response from there side when i tell manager we will compaint about this then manager tell okeh you complaint tio police further inside of fridge there have many items now it will all damage like eggs,vegetables more food items where damage and throw it outside They've been playing for about a month now also we need money for losses product we want fix it very fast or we want new one please help us the service centre is coming nileshwar kanhangad manager number ********** me from kasaragod choori ******,we calling service centre they did’t responding anything from there side they telling tomorrow,tomorrow