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Aakash Institute - Aakash Institute Refund from aakash institute

Jeo Joseph filed complaint against Aakash Institute on Nov 11, 2021

Complaint ticket #******** (Aakash) even after various follow-up with your organization regarding the ticket #******** i have not received any update.Your customer care executives were assured that, as per the aesl policy this will be resolved within ** days. Now ** days are also over..

Dear Respected Sir,

My Sone Allen Jeo has taken admission in Akash Institute for NEET Caching
in May **** for the year of ****-****) His Coaching Admission
No.*********** dt. **/**/**** and paid the total amount of Rs. *****/-
towards admission fees, Deposit amount, and tuition fees.

The class started on June *st week.

After taking starting the classes on June **/**/**** he tested COVID
Positive and again on August **/**/**** he tested Dengue positive (Report
attached for your reference). Due to the unstable health condition of Allen
Jeo, therefore unable to continue the course.

Allen Jeo only attended ** days of class. The complete study material is
also not provided by Akash Institute as the course is for * Years.

Since from August *st week we requested to Bangalore branch (Mr. Sant Ram)
cancel the admission and refund the money back and they informed us they
will do the needful at the earliest. After the regular follow-up of one
month, they told us to send a return mail to the Branch Manager to process
further.

Even after various follow-ups and repeated mail, there was no response from
the Akash Institute (A copy of the mail communication is attached for your
reference.)

Keeping in view the above fact, now our humble request to your intervention
to help us to get the admission cancelled and refund our money.

Waiting your your favourable support and response

Yours sincerely

Thanks and regards



Jeo Joseph

Alternate Mobile No.:- **********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Aakash Institute

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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