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Shyam Leelaram Ahuja filed complaint against Mobikwik on Jan 30, 2024
From :
Shyam Ahuja
Ulhasnagar
Respected Sir/Madam,
I have been calling and sending mail to Mobikwik since **th January **** regarding a debit in my Mobikwik Wallet for Rs.**** while doing a transfer of **** from Wallet to Bank of India Account: ***************.
It’s a Technical Failure happened in Mobikwik on **th Jan’** and Bank of India is not involved in this transaction since there is no Debit or Credit of this transaction in their Statement on **th January **** they have confirmed this on **nd January ****. I spoke with Bank of India on **nd January **** at *:** pm and they have confirmed that they are not involved in this transaction. This transaction happened because of Mobikwik Technical issues while doing Wallet to Bank of India Transfer.
Therefore, request you to kindly reverse the same at the earliest since it is pending from a long time. I have enclosed the Bank of India Statement as on date (Password to open File : ***************). Kindly do the needful at the earliest already * days over. Awaiting reply. Very bad.
Regards
Shyam Ahuja
Cell: **********
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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