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Jio - The shop sold me a used phone with a nonworking speaker

Santosh Kumar filed complaint against Jio on Apr 3, 2024

The shop sold me a Jio Phone B* *G for **** rupees. Upon checking online, I discovered that its price was only **** rupees. I assumed that purchasing it offline might incur additional costs, so I decided to proceed with the purchase. However, upon closer inspection at home, I realised that the phone was used and speaker is not working also.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jio

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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