Beautifyourself co in - refund money

I ordered *tops on beautifyourself.co.in on *th July **** and yet I dint got my order id. I paid them but still they telling me to pay again. I paid them two times for the same order. Coz I didn't knew why they showed me payment pending. So now I tried to contact them they are not responding to my dms or mails nor even they are giving my order Id. I don't even know if my order is placed or not, m I gonna get it or not. They showed me two order Id that is ****** and ****** and among this ****** was missing so I think that it is my order id.I don't know anything if its mine or not but yet they told me to pay for ******-****** and bymistakely I paid one from this and than soon I cancelled it so that I get my money refunded. Still they haven't send me anything yet.