- Fake website Product not delivered and entity not contactable

I ordered (order no *****) a lazy sofa chair from Nexa* website a week ago. Since the order is placed there is not a single sms or email on the product delivery or dispatch. They do not have any helpline number as well. The available mobile no listed on website is switched off.
The ‘track your order’ pin on their website is hoax and just gives a pop up that tracking details will be shared on email but that’s false.
I read many issues reported against this website online recently and many people have been duped of their monies. Hence I’ve decided to raise the complaint immediately instead of waiting further.
The payment receiving partner on paytm called ‘Krishna fashion’ needs to be traced down and charged for fraud and cheating people.
Reputed Card network partners like Visa and Mastercard are active for this website which needs to be investigated and fixed asap.
The office address is also fake, Powai is in mumbai not Bangalore !!
The website needs to be shut down immediately before other people get trapped.