travolook in - booking cancelled but the money not refunded

I had booked flight ticket through travolook.in on **th march **** (from HYDRABAD to KOCHI Reference number: REF*********)after seeing their advertisment in google which was a fair offer when compare with other travel companies.The amount of rupees **** deducted from my bank account and the website showed processing..After a while i got an e mail which shows that, my booking is cancelled due to fare expiration.the same time i got a call from their exicutive and told that the refund amount will get within ** to ** days.now it has been more than ** days and i didnt get the amout refunded, not even a response from their side.No one can even get the customer support from the detais they provided.now i cheked the google review of them and it was really shocking that thousands of people had the same experience while dealing with them.All those people didnt get their money till now.

i hereby request you to take immediate action againt such huge scams affected by many customers across the country