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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zudio?
If you are not satisfied with Zudio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zudio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zudio
But before filing a complaint, you should
a. Contact the customer support of Zudio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zudio - Transaction issue by EDC machine Open
I used my debit card for payment.... My account is debited but Zudio Gorakhpur store has not recieved this against I'm paying cash of *** amount ...
Jan 11, 2023 by Vinamra Agrawal
Zudio - Worst behaviour regarding the carry bag at the counter Closed
Zudio counter member has behaved very rude regarding the carry bag. Issue - Instead having the cash and UPI payments with me, the zudio member was not accepting the payment mode for carry bag because of not having the change of Rs.***. S...
Jan 07, 2023 by Rohini
Zudio - Money not refunded Closed
On **st December ****, I bought a jeans for ₹*** at zudio, they mistakenly charged my debit card for ₹****, the manager told he’ll declare the transaction void, and the money will be refunded in ** hrs, it’s been *-* days since the inci...
Jan 05, 2023 by Piyush Roy Chowdhury
Zudio - Quality issues Closed
I brought a sweatshirt from zudio Dec *rd, after the first wash the green tshirt is changed to orange patches in many areas, I use one time only and washed in normal water only, but this is happened. ...
Dec 28, 2022 by Mahendran S
Zudio - Lip gloss burned my lips Closed
So I bought this audio lip gloss and I happen to burn my lips first I thought I might be over thinking and then a second time when I applied it my lips got worse it's really scary for a person like me who always care for my skin and lip I hope ...
Dec 06, 2022 by Aishwarya Devendra Masurkar
I have purchased a jeans from Zudio at abids after purchasing I didn't wear it for ** days after ** days when I have wear i have seen it's damage from left side after going to exchange they r refused to refund . They are telling that u have was...
Dec 04, 2022 by Shaik Akbar
Zudio - Misbehaviour Closed
Been a regular buyer of Zudio apparels from last year, Today i went to zudio store , lucknow .(near tedhi pulia,hyundai showroom) Tried clothes on myself in trial room, and the assistant who was present there started misbehaving with me by sto...
Dec 02, 2022 by Hashim Riza
Zudio - Money Refund Closed
I purchased *** product from Zudio and paid with my Jupiter debit card the payment was successful but didn't received on Zudio side. So, i once again paid with kotak debit card and the employee told me that tha first amount will be credited bac...
Nov 23, 2022 by Deepak Dingh
Zudio - Worst customer service Closed
I went to the store in Selaiyur Tamilnadu, where the staff was not at all interested in attending to their customers. When u try to get their attention, they simply ignore you as if you don’t exit. They form little groups and keep chatting ...
Nov 19, 2022 by Ponnovium
Zudio - Carry bag Closed
I purchased *-* products in zudio noida GIP Mall but bill counter men said you need carry bag but Carry bag is chargeable Soo why charged carry bag, Thoda to jeene do yaar,...
Oct 22, 2022 by Tanveer
Zudio - Refund not back Closed
I purchased clothes from Hanumangarh (Raj) zudio store i pay same amount both times but my refund not back in my account. More then 8 days...
Oct 09, 2022 by Manoj kumar
Zudio - Payment not refund Open
I paid **** rs through UPI at zudio , payment is susscussf but not receive at that time to zudio. Manager told me wait for * days. After * days payment is not refunded by zudio. As par bank payment is scussessfuly debited form my account and cr...
Oct 05, 2022 by Aakash harsola
Zudio - Staff behaviour Closed
I have purchased * packet of undergraments from boring road store in which one packet was defective when I went store their staff was misbehaving with me.Their front desk was so arrogant they even don't know how to talk with customer.One female...
Sep 23, 2022 by Aditi Parashar
Zudio - MISBEHAVE Closed
Just now i visited to the Zudio store in Malhar mall AB road INDORE. the manager who is presenting the store is very rude in behavior and not responding properly with the customers. incident which was happend with me was when i visited to the ...
Sep 11, 2022 by priyanka
Zudio - Exchange package issue Open
I have purchased a few items at the Zudio store(sd road, bowenpally)recently i.e in the last ** days. they have clearly mentioned for exchange at any store throughout the city and state. I tried to exchange one item today at Zudio studio @ satt...
Aug 14, 2022 by Abhiram
Not able exchange in any nearby store they mentioned it can't be exchanged just bought it last night and nothing can go wrong with the product checked with it when I reached home so turned up to nearby store to exchange but they mention to go t...
Aug 05, 2022 by Sankeertha
Zudio - Misbehaviour from sales executives Open
Yesterday Me and my Girlfriend went to Zudio Kakkanad, Ernakulam, Kerala. There my girl faced severe Eve teasing from the sales executives. * staffs are simply standing in the aisle just to look at girls. I questioned them twice. And their resp...
Jul 15, 2022 by Arun Jyothi
Zudio - 2 times amount deducted Open
First I paid through Google pay amount was not deducted so I did it with my SBI card - now both the accounts amount is got deducted...
Jun 20, 2022 by Shobha
Zudio - Zudio Payment process Purchase item not received Closed
I have visited Zudio bopal store on **/**/****, where i have purchased clothes and payment through G pay of **** amount, amount was deducted from my acount and delievered to Zudio Although the manager of Shop decline the receipt of payment and ...
May 20, 2022 by Harshita Chauahan
Zudio - Exchange issue Closed
I purchased shoe from zudio but I had some size issues so I went back within ** hours but they refused to exchange saying there is no exchange for footwears but in the bill they didn't mention anything about no exchange for footwears ....
Apr 05, 2022 by Pallavi CK
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