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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of zopnow in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
zopnow in - Product Not delivered Open
I have ordered chicken biriyani cut pieces and other products on zopnow.in on *-*-**,i have paid the money through UPI.they mentioned next day delivery on their website.but i did not received the product yet.i have asked for money refund on ema...
Apr 12, 2021 by Rajesh Nair
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