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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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a. Contact the customer support of Zopnow in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zopnow in - Refund not received Open
I purchased eggs in April ** and paid through paytm *** rs now it's more than one month I have not received my eggs nor refund not mail not any call from the zopnow. Kindly help to get refund...
May 28, 2021 by Dastagir Sutar
Zopnow in - Fraud by zopnow in Open
I ordered grocery etc from zopnow.in however my money got debited and didn't received any confirmation neither they have customer care responding or they providing any reply. Please details are as under: Rs***.* debited@SBI UPI frm A/cX**** ...
May 05, 2021 by Shankar Das
Zopnow in - I did n t recieve any ordet confirmation bt my amount was deducted Open
Same happened with me also..i was befooled by promotional schemes of zopnow and place order and i pay the cash from my account bt i did nt recieve any order confirmation and they did nt refund my money.....
May 03, 2021 by AVNEET KAUR
Zopnow in - I ordered daily essentials didn t received any thing Closed
I ordered daily essentials from zopnow.in however my money got debited and didn't received any confirmation neither they have customer care nor they providing any solution. I feel like i got scammed...
Apr 25, 2021 by Rajan Sharma
Zopnow in - Online grocery order cheating Closed
I ordered **th april**** grocery for ****.**.rupees via gpay bcuz there is no other options to pay. Further there is no order corresponding I received. Still order dint received. I booked delivery slot ** to **noon....
Apr 25, 2021 by kalaivani krishnakumar
Zopnow in - MONEY DEDUCTED FROM ACCOUNT AND NOTHING OS SHOWING IN ZOPNOW ORDER HISTORY Open
At approx ****-**** PM on ** Apr ** I show an advertisement in YouTube about grocery products in ZOPNOW.IN then I have open the site and added some groceries in cart and palced order of ***/- and the payment mode was only UPI . Then I have succ...
Apr 25, 2021 by LATIFUL HASSAN
Zopnow in - Payment made not received any confirmation and delivery Open
Tried to purchase vegetables through zopnow.in and made the payment through Googlepay by scanning their QR code. Not received any purchase confirmation or delivery....
Apr 23, 2021 by Krishna Vajhala
Zopnow in - Items not delivered Closed
I ordered for fruits and vegetable worth Rs *** on **th January **** but the same was not delivered...
Feb 05, 2021 by Ajay Kumar Srivastav
Zopnow in - UPI Payment done but product not delivered Closed
I placed an order through their website and got single payment option from upi. Did a phone pe transaction but did not receive any order details nor the order got delivered at subscribed date and time....
Feb 01, 2021 by Vikas Kumar
Zopnow in - Created Order on Zopnow in But it shows pending even though they deducted money Closed
Created Order on zopnow.in But it shows pending even though they deducted money. I realise that this website is being used as a scam . my order id is Order #************....
Jan 13, 2021 by Rahul
Zopnow in - Payment done still not confirmed by zopnow Open
I paid for grocery items ***rs. And it was cut twice by me. So total of **** rs still the payment is done . But now the company is claiming as no orders only. ...
Oct 31, 2020 by Ashin Joe Saimon
Zopnow in - PACKAGE NOT DELIVERED Open
I was tried to order through zopnow my amount was deducted but order was not successful plz help me in regards this Reg number:********** Reg mail:raja.nagakumar@gmail.com Even I used the same details while booking Plz find the attach...
Oct 30, 2020 by RAJA NAGA KUMAR
Zopnow in - Order not placed Closed
I placed an order on zopnow.in and it took me to the payment page. I paid the amount but received no confirmation on the order. However, the customer care no. Seems fake and doesn't work. Help if you can!...
Oct 26, 2020 by Arnab Barua
Zopnow in - Payment done and order not confirmed Closed
I have made payment and order it didn't confirm and I have a screenshot....
Oct 17, 2020 by Akshitha
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