File a Complaint against Zoomcar India Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zoomcar India Private Limited?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zoomcar India Private Limited - Refund not done by zoomcar Open
I hired Zoomcar on ** September and I filled the oil tank with of rupees of **** so Zoomcar executives said you will get your refund soon but I didn’t get any refund the company policy is that customer will get refund in** days but its alread...
Nov 26, 2020 by Pragun kutlehrria
Zoomcar India Private Limited - Refund Pending From More Than 3 Months Open
I booked a car on **th August,**** from Zoom car (Booking ID- JPS*N*PR*) which they cancelled, just ** mins before the booking time It has been more than ** days (* Months) that I have not received the refund amount of ₹*,***. I have comp...
Nov 25, 2020 by Anuj Kadam
Zoomcar India Private Limited - Bharath v Open
This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer .....
Nov 23, 2020 by Bharath V
Zoomcar India Private Limited - Zoomcar refund not processed Open
I had booked a car rental for travel in the month of Sep '** through zoomcar. Trip ended on **th Sep and refund of INR **** against that booking is still pending beyond ** days. As per the policy of zoomcar i should have received the refund by ...
Nov 15, 2020 by Gudakesh
Zoomcar India Private Limited - Refund Open
This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer ...
Nov 10, 2020 by Bharath V
Zoomcar India Private Limited - Refund not received Closed
Refund not provided by company within ** business days per the company policies. Legal notice sent to the company through registered post but no response provided by zoomcar...
Nov 04, 2020 by Satish Khatwani
Zoomcar India Private Limited - Refund not received Open
It's been * months that I haven't yet received my refund. I booked the Hexa car with a fuel refund option on *th August for *th August ****, however, on *th Aug night, Zoomcar person called me and asked me that whether I am ok with Mahindra Mor...
Nov 03, 2020 by Venkata Murali Lakshmanachari Nanduri
Zoomcar India Private Limited - AMOUND NOT REFUND Closed
booking details on **/**/**** and the trip completed ZOOMCAR after that still showing refund initiated. The trip was completed in *months over as per your policy within **days maximum.aLREADY MORETHAN ** DAYS BUT STILL NOT REFUND...
Oct 29, 2020 by SUNIL
Zoomcar India Private Limited - Zoomcar Refund still pending Open
Hi , I had done cancellation of my booking on **th Sep . As per company's policy , they were supposed to refund my pending balance Rs **** within ** days but there is no action yet . It's been quite a follow up now . I tried to raise the co...
Oct 25, 2020 by Sandeep
Zoomcar India Private Limited - Money refund Open
On the **nd august i booked car and then i cancelled the booking coz of date issues but i didnt got my refund till now its been more than * months that reffund is of **** and after that i tried to contact coustomer care they won't pick call th...
Oct 15, 2020 by Puneet Jaiswal
Zoomcar India Private Limited - Refund not issued since 6 months Open
I booked a zoomcar for **th april ****, unfortunately because of lockdown I had to cancel it, which I did well in advance. I had done the booking under zero cancellation charges. Now I had been calling them since * months. First they said the...
Oct 10, 2020 by Pyarelal vishwakarma
Zoomcar India Private Limited - Refund not completed Over 4 months now Closed
Hello, I have canceled my trip on ** may **** and till now I haven’t received my security deposit. The policy states that the amount will be reflected within** days but it been over * months now. I have never received this kind of problem w...
Oct 10, 2020 by Satyam Chaturvedi
Zoomcar India Private Limited - ZOOMCAR Refund for booking Continuous followups No REPLY Closed
I have made a booking with ID: JPS*NPQE* on **th June for Travel on **th June and ended up cancelling the trip on **th June - As per their policy I was supposed to get a refund in * days but it has been * months with repeated calls and follow-u...
Oct 08, 2020 by Sandilya
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...
Oct 07, 2020 by Sai Krishna Kanth Medapati
Zoomcar India Private Limited - Security deposit Open
My name is Ankit Sharma. My booking ID is...JPS*NDSWP I've booked a car from zoomcar.com and they asked me to deposit Rs.**** as a refundable security deposit amount. In terms and conditions, there is mentioned that the security amount will b...
Oct 07, 2020 by Ankit sharma
Zoomcar India Private Limited - Refund Not Made against Cancelled Booking due to COVID Closed
BOOKING ID JPS6ND3UM...
Oct 06, 2020 by Sai Krishna Kanth Medapati
Zoomcar India Private Limited - Refund amount Open
I cancelled my booking * months ago and i still have not received my refund amount yet. I called customer care team ** times but i didn't got proper response. They even not responding to mails. ...
Oct 06, 2020 by Rakeshkumar Ambati
Zoomcar India Private Limited - Refund not received from Zoomcar Closed
I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...
Oct 01, 2020 by Yukendhar G S
Cancelled my booking on Aug *rd ****. I should have received my refund of Rs. **, *** from my two bookings Booking IDs: JPS*N*GG* and JPS*N*GUX But till today I have not received my refund. On calling customer care everytime they ask to wai...
Sep 21, 2020 by sandeep bisoyi
Zoomcar India Private Limited - Zoomcar refund pending Closed
I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...
Sep 01, 2020 by Satish Mesta
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Questions about Zoomcar India Private Limited
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How to contact Zoomcar India Private Limited?
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13
91 80 3301 3371
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071
What is Zoomcar India Private Limited office address?
What is Zoomcar India Private Limited customer care email?
info@zoomcar.in
Where to find Zoomcar India Private Limited discount coupons?
Who is the Owner / CEO of Zoomcar India Private Limited?
Greg Moran
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