File a Complaint against Zoomcar India Private Limited
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zoomcar India Private Limited?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Zoomcar India Private Limited
But before filing a complaint, you should
a. Contact the customer support of Zoomcar India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I made a booking on **th Sep-**** for a self-drive rental car with Zoomcar India Private Limited, Bangalore (hereinafter to be referred as Zoomcar), and the payment for the said booking amounting to INR ****/- was made. The car was used and ...
Mar 17, 2021 by Aashish Agarwal
Zoomcar India Private Limited - Zoomcar refund Closed
My previous * zoomcar refunds is pending for * months , Booking id : JPS*N*M*M - ** jan (Amount -***), JPS*N**F* - ** Jan ( *** ) , JPS*NX*AX - * Jan (***). Total amount is ****/- Now my credits worth (****) has been automatically debited in mu...
Mar 17, 2021 by Aditya singh
Zoomcar India Private Limited - Refund not Initiated and 2 months completed Closed
I have made the booking in Zoom car and canceled the booking they initiated the re fund of Rs.**** and Again made booking on correct date and Fuel charges are yet to refund the charges are *** rupees. * months completed of booking made, as ...
Mar 01, 2021 by Hari Prasad T
Zoomcar India Private Limited - Zoomcar refund scam Closed
I have booked zoomcar with booking I'd JPS*N*JDT and cancelled on the next day due to some personal reasons . But still from last * months I didnt get my refund....
Feb 28, 2021 by Sainath
Zoomcar India Private Limited - Zoomcar refund request Open
I an waiting for my refund from ** jul, ****. Every time I contact them, they provide me with new dates for refund. Also Zoomcar removed their customer care number, so its really difficult to contact them. Booking id : JPS*N*WCN Amount pendin...
Feb 27, 2021 by Sudhanshu agarwal
Zoomcar India Private Limited - Amount detected from credit card after of subscribtion ended Open
I have subscribed zoomcar on February month ****. After lockdown in june month my vehicle has been terminated. I have cleared all payments. In june month three bookings i got from zoomcar service. In that bookings vehicle parts has been theft...
Feb 25, 2021 by Vakala Tarun kumar
Zoomcar India Private Limited - Zoomcar not refunding my deposit money Open
My deposit amount has not been refunded for almost * months from now. I have repeatedly approached the company multiple times via email, via app, and via a google play store app review, till now my money is not refunded. ...
Feb 23, 2021 by Anilkumar Ramisetty
Zoomcar India Private Limited - Security amount not refunded for 4 months Open
ZoomCar booking with ID: JPS*N*ZMZ was done and completed duly on **/**/****. Final settlement of Rs. ****/- was supposed to be returned in ** working days and it is around * months and no communication has been initiated from the Zoomcar side...
Feb 23, 2021 by Arjun Dhar
Zoomcar India Private Limited - Refund not received for cancelled booking Open
I have cancelled my booking on ** sept JP***. After multiple reminders and calls, I have not yet received my Rs.****/-...
Feb 14, 2021 by Parag Bhise
Zoomcar India Private Limited - Refund Open
I had booked a car from zoomcar on **th December ****, it's almost *months, still they haven't refunded the amount back, Even though i had spoke to them few times regarding my refund status but they didn't reply a single mail which i had been ...
Feb 12, 2021 by Ranajit Biswas
Zoomcar India Private Limited - No Refund for More than 3 Months Open
I booked a car through Zoomcar App on *st Dec ****. However due to some reason I canecelled it in next ** mins. They took cancellation charges of Rs ***. That was written & acceptable. Booking Amount Rs **,***. However its *rd month, I have yet...
Feb 05, 2021 by Shyam Maheshwari
Zoomcar India Private Limited - Zoomcar India not processing refund Open
I made a booking with Zoomcar India which was cancelled by Zoomcar on **st Dec'** due to unavailability of vehicle. The TAT of ** working days as per their policy is over but still the refund has not been processed....
Feb 04, 2021 by Sumeet Banerjee
Zoomcar India Private Limited - Zoomcar refund not processed even after 8 months Open
I had cancelled my zoomcar booking with # JPS*NOVAC on May *. I have a refund pending of amount INR***** with zoomcar. As per policy terms refund should be complete in maximum ** days. Zoomcar has already overshot this limit by * months....
Jan 29, 2021 by Ankit Garg
Zoomcar India Private Limited - Refund not received since Open
I have cancelled the trip on **th April **** as my trip got cancelled due to lockdown, still waiting for refund, every-week I call they tell me next week, it's more then **month, called more then ** times, dropped numerous mail, still no update...
Jan 20, 2021 by Pradeep Nayak
Zoomcar India Private Limited - Zoomcar refund is not processed Open
I have made two bookings in October and one is completed and another one is cancelled for those two bookings Zoomcar commited refund for Rs.**** and SLA for refund is ** days . But now it crossed more than * months since I have not received my...
Jan 19, 2021 by KARTHIKEYAN
Zoomcar India Private Limited - Refund for 3 bookings pending Open
I had booked zoomcar in December **** and cancelled it twice for which refund is not given. Third booking was the actual and from there fuel refund is pending. So, a total of * bookings amount is pending for refund and zoomcar is not respondi...
Jan 17, 2021 by Shikha
Zoomcar India Private Limited - Cancellation Refund held by company beyond policy time is over Closed
I made booking for car rental and also did * cancellations. As per their policy after all the deduction my refund amount is due total **,***/- for * bookings. This should have been paid as per their policy within ** days. But still not paid aft...
Jan 17, 2021 by Arvind
Zoomcar India Private Limited - Refund for security and booking amount Open
I had cancelled zoomcar in the month of july and it's been more than * month they are not initiating the refund the refund. I mailed them several times and still they are not taking any action. I want my refund ASAP. ...
Jan 14, 2021 by Ayush Agrawal
Zoomcar India Private Limited - Refund Closed
My Booking id is jps*n*if* and I am chasing them from past * months for refund but they are not properly responding and processing my refund please help me...
Jan 04, 2021 by nitish saini
Zoomcar India Private Limited - Zoomcar refund pending from 6 months Open
Cancelled the trip from zoomcar on May **th due to the pandemic and since then there is no refund or any information from zoomcar. Date of cancellation - **th May Refund - ***** Booking ID - JPS*NKJTG...
Jan 02, 2021 by Manoj N
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Questions about Zoomcar India Private Limited
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How to contact Zoomcar India Private Limited?
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13
91 80 3301 3371
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071
What is Zoomcar India Private Limited office address?
What is Zoomcar India Private Limited customer care email?
info@zoomcar.in
Where to find Zoomcar India Private Limited discount coupons?
Who is the Owner / CEO of Zoomcar India Private Limited?
Greg Moran
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