File a Complaint against Zookr.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zookr.com?
If you are not satisfied with Zookr.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zookr.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zookr.com
But before filing a complaint, you should
a. Contact the customer support of Zookr.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zookr.com - Wrong product delivered Open
I had ordered Phantom *G Smart Watch with HD camera on **th December from Zookr.com and I received a totally different and substandard watch. I complained about it several times to the customer care, but they refused to replace or refund, whil...
Jan 03, 2019 by Mohd Mazhar Saleem
Zookr.com - Delivering Demaged Product Open
I order an Iphone * on Zookr.com They said its a almost a new one ,I got The Product Its not supporting any *G networks in it .as they say Easy Returns its the product is not good they Shall Return but when I ask them to return they are not re...
Nov 30, 2018 by Nymisha M R D/O M B Ramachandra
Zookr.com - Defective mobile received Open
.maine zookr.com sai मोबाइल लिया था. लेकिन उन्होने defective mobile bhej दिया. ओर अब replacement b nhi kar rahe hai Hi , We have succesfully received your order at Zookr. Di...
Nov 21, 2018 by Sarbjeet
Zookr.com - Wrong and damaged product received Open
I've ordered for One Plus * on zookr.com website on **-Sept-**. and paid **,*** rps through PayTM account.There was no such information or intimation messages provided to me in regards with the shipment. Also I've tried several times calling cu...
Oct 13, 2018 by Purnima lakkundi
Zookr.com - I ordered KW88 watch but I get Y1S watch so I need my money return from zookr.com Open
I ordered a smart watch (KW**) but I get a low quality smart watch (Y*S) And for return the product they give a phone number I tried many times but that * phone numbers also out of service Then how I will return the product Plz help me ...
Oct 11, 2018 by Jayavanth jagadeeswaran.v
Zookr.com - Wrong product delivered Open
I have ordered Vapor KX** SmartWatch with Camera which having a heartbeat sensor and I have received a different watch, I was calling them and mailing them in order to take the product back, but they are not responding. kindly help me in resolv...
Oct 08, 2018 by jami vinay sagar
Zookr.com - Spurious 64gb pendrive given Open
i bought one ** gb cruzer pendrive for rs. ***.** which i paid online on **/**/**** from zookr in their online portal www.zookr.in on **/**/**** vide order no. *b***c**-*cdb-****-bc**-*******d***c dated ******. i got one cover delivered by cour...
Aug 17, 2018 by K RAJENDRA PRASAD
Zookr.com - Wrong and defective product delivered Open
I ordered Mi ***** mAh power bank from zookr.com website but when the product was delivered it was Samsung and that too the product was tampered from many areas. Even after complaining on there customer care service their behaviour was objectio...
May 08, 2018 by Prakhar Jyoti
Zookr.com - Fake and Damaged Powerbank Delivered Open
i ordered a original reburnished mi powerbank of ***** mah but zookr has sent me a duplicate of mi power bank which is also damaged and not working.I tried calling zookr many time but all the numbers are false.i mailed them many times but no re...
Apr 22, 2018 by Gourav Kundu
Zookr.com - Defective Mobile Sent Open
Sir I have ordered ZQ *G dual sim tech mobile on * * **** and paid online payment Rs ****.** and on ** * **** received defective mobile , battery defective and charger not working . I contacted various times zookr.com by calli...
Apr 19, 2018 by Irshad Ahmed
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