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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zolo Stays?
If you are not satisfied with Zolo Stays, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zolo Stays and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zolo Stays
But before filing a complaint, you should
a. Contact the customer support of Zolo Stays first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zolo Stays - Excessive Pest Bad Quality Of Rooms Closed
I booked a room with Zolo Stays Bengaluru (Zolo Enzyme) property to be exact. Since there were no rooms available, I was to check in at night ** PM, they provided me with a room which was not maintained. The room had pest(a lot of cockroaches),...
Jan 31, 2023 by Shivam Khosla
Zolo Stays - Rent Discrepancy Open
I made a booking on Zolo Rozzby (Saidapet) for ***** INR but after their confirmation, they have increased the rent to ***** INR. Now even if i don't want to join the property, i have to pay exit charge (****), booking charge (****), Agreement ...
Dec 12, 2022 by Aditya Kathuria
Zolo Stays - Not providing all the necessities as per the policy Closed
i have been staying in zolo stays for more than one month and i paid full amount on time without any delay, they mentioned that hot water is available at the property and its not available since past * weeks and nobosy is responding i am no...
Aug 16, 2022 by manoj kumar reddy gongalreddy
Zolo Stays - Zolo denying Cupboard Keys Open
Zolo Italia (KK Nagar, Chennai) hasn't provided me any cupboard gets for the safety of my belongings and their policy says that they are not responsible for personal belongings. Also they have the room key set which I hold as well. Where is...
Apr 12, 2022 by Revanth Raghupatruni
Zolo Stays - Harassment over payment without services Open
This is a complaint filed against Zol Stays over the harassment of payment for exit charges, which the consumer denied. The reason for denial was mentioned as "Non-Fullfillment of Servies promised" as per Consumer Protection Act, 2019. The s...
Apr 04, 2022 by Mohammed Moynuddin
Zolo Stays - Overcharging Open
Initially when I wanted to book room, i had to pay **** rs online (*** rs discount they gave) but that token amount is not added in rent, deposit or its not refundable after your stay. Second - their application rejected my money and did return...
Mar 10, 2022 by Shrikant Navnath Ban
Zolo Stays - Extra electricity bill charged Open
Last month I got bill of near about *** rs. This month they have charged to *** rs when I asked for my bill as there are meter for each room customer care spoc says cannot be shared. Also yesterday when discussed with manager about it to show...
Dec 08, 2021 by Shubham
Zolo Stays - Money Not Refunded by Zolo Stays Closed
I have decided to stay in Zolo stays for two months..I have paid my * months rent but due to some personal reasons i have to leave my home town before a month .. i called them they agreed with my vaccination and completed all the formalities a...
Sep 07, 2021 by AKKALA SAIDA REDDY
Zolo Stays - Zolo refund and settlements Open
Zolo charged **** for my guest stay for my parents only * days. Charges for electricity July ** to august ** already paid on start of august again charged for **** and **** charges for exit charges which is not available in the Zolo stays agree...
Aug 27, 2021 by Yogesh Manohar
Zolo Stays - Mould covered room Open
I’ve been living in Zolo Iris for a little more than * months now and the room they’ve given me is covered with mould everywhere. I’ve raised several tickets, which was once resolved with just doing a thin coating on the mould, and then ...
Jan 04, 2021 by Sowmya Chowdhury
Zolo Stays - Theft from room Open
I am a resident of Zolo Avenue, Gurgaon. I came to my hometown on *th March,**, and got stuck because of Covid. I used to pay my rent on time for all these months. But when I went back to my room on **th Nov, I found that two of my laptop worth...
Dec 01, 2020 by Arjun Chattaraj
Zolo Stays - Discrepancy in my Deposit Refund Closed
During last month of my exit I have actually consumned only ** units which amounts to *** and plus an unknown *** bucks which they are charging illegally for eb so totally ****. Whereas they charged me ****. I vacated and then when I raised com...
Nov 16, 2020 by Divya
Zolo Stays - My Security Deposit of is not sent to my account Closed
Hi Team, We lost Rs.**** due to zolo's fraudelent actions.They refunded my wife's security deposit to a non existing bank account number and saying that refund is successful.We asked to check how refund is successful to a non existing bank a...
Jul 03, 2020 by SANTOSH KUMAR
Zolo Stays - Refund not initiated Closed
Zolo stays is deferring the deposit payment since a month. This company is hell out of shit....
Jun 14, 2020 by Deepak
Zolo Stays - Didn t get the Refund Closed
I left zolo after giving **days notice on **th of march and then i completed my exit formalities, after that they said I will get my refund after *-** working days so I said ok, But its been more then * months I haven't received my refund and a...
Jun 09, 2020 by Amit Wadhwani
Zolo Stays - Not providing promised services and resolution Closed
I moved to Zolo Drone, one of their property to stay and after two days the electricity board cut their electricity connection as they were using Domestic Licence instead of commercial so now there is no electricity in the building, they are ru...
Dec 09, 2019 by SOURABH GUPTA
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