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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zioffy.com?
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1. Go to "File a Complaint" form
2. Choose Zioffy.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zioffy.com
But before filing a complaint, you should
a. Contact the customer support of Zioffy.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zioffy.com - Wrong product delivered Open
Ordered * combo kurties on ** August **** and paid **** Rs COD but got a low-quality cheap saree inside the parcel which I received on ** August ****. Now I'm not able to open the website after I received the product. Order no. ***** Invoic...
Aug 29, 2019 by Jyoti meena
Zioffy.com - Wrong item delivered Open
I ordered * combo kurti from Zioffy. But I received an old saree. I paid Rs. ****. Can you please help me return and get my money refunded. My order number is *****, Order date **nd August ****. ...
Aug 26, 2019 by Akshaya Gopalan
Zioffy.com - Wrong and poor quality product delivered Open
I have ordered * set of combo kurtis on zioffy.com and the product delivered is ** nos. of sarees of very inferior quality and also been previously used. Hence i want back my refund but the mobile number given in the invoice is fake. Please hel...
Aug 24, 2019 by Abhisek Prasad
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