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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Zepo Technologies Pvt Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Zepo Technologies Pvt Ltd - Complaint for nonpayment of refund Open
I am a bonafide citizen and consumer of Delhi, India. I own a business by the name of GauriiandGaithh. I purchased a ZMM integration tool (used for creating online store) from Zepo Technologies Pvt. Ltd. (startup based in Mumbai and Bengaluru) ...
Jul 08, 2020 by Amber Jain
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