File a Complaint against Zefo
Case Details
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Resolution
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zefo?
If you are not satisfied with Zefo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zefo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zefo
But before filing a complaint, you should
a. Contact the customer support of Zefo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zefo
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Case Details
Personal Info
Resolution
Zefo - Refund not processed Closed
I placed an order on **th Nov, **** via gozefo.com. The order was cancelled and I asked for refund. Initially they said, refund will be posted in *-* business days. I contacted them again on **th Nov and *rd December and they again gave the sa...
Dec 28, 2021 by Kapil Garg
Zefo - Zefo refund not received Open
On **th Nov, **** I had placed multiple orders on Zefo, and on **th Nov they delivered only a few items. Zefo canceled the remaining orders and I was informed refund has been initiated. To date, even after multiple follow-ups over email, I ...
Dec 27, 2021 by Hemanth Gokhale
Zefo - Refund not credited Open
Ordered a sofa set and it wasn't delivered and when followed up they said they will cancel and refund the money since Nov **th. Order ID ******....
Dec 22, 2021 by Balagopal
Zefo - Full amount not refunded Closed
My pickup was done on ** july as the company cheated by sending a factory seconds product as i have ordered brand new.i only got **** rupees instead of **** my mattress amount plus delivery charges....
Jul 30, 2021 by Seema saini
Zefo - Return Pickup delayed Closed
I have requested a return for mattress on ** june till now noone contacted.only want refund of it as wrong different product delivered....
Jul 03, 2021 by Seema saini
Zefo - Defective product delivered Closed
I have placed a order in april ordered brand new flawless mattress covered with * yr warranty but the seller sent me defective facrory seconds product complelty different from images.its a cheating case the company has no way to contact except ...
Jun 22, 2021 by Seema saini
Zefo - Refund not initiated Closed
My pickup was done on *rd june of sofa and coffee table but nobody is replying my email,no info updates about refund.no contact no as well....
Jun 06, 2021 by Seema saini
Zefo - Pickup and refund not initiated Closed
Pickup and refund not initiated for my order on **th april after repeated emails....
May 22, 2021 by Seema saini
Zefo - Refund Not initiated Closed
*. Damaged product received. *.Return request initiated and pick up done *.Refund not yet processed Order placed on **.**.**** ...
Nov 09, 2020 by Kamlesh Sonarghare
Zefo - Zefo not refunding my money Open
Order number ****** Return id ****** return request submitted on **.*.** and today is **.*.** on zero website it's mention *-day return and mine most * month passed still no One came to pick my product every time zero give one or another excuse...
Sep 21, 2020 by Mohit Bhardwaj
Zefo - Zefo selling defective products and cheating consumers. Closed
Zefo / GoZefo is a Bangalore based startup focusing in to selling unboxed as well as used furniture and appliances. They sell factory seconds, which are new goods with minor defects at low prices as well as decently and well used good. They cla...
Jun 28, 2019 by Vivek Kumar D
Zefo - Non receipt of refund on cancelled order by supplier Closed
I ordered Mi**inch LED tv to deliver my native place address Kerala. They cancelled my order stating they do not have delivery service at this location and informed me refund order ****** initiated and refund will be made within *-* days. mail ...
Dec 28, 2018 by VISWAMBHARAN NAIR
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