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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zee5?
If you are not satisfied with Zee5, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zee5 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zee5
But before filing a complaint, you should
a. Contact the customer support of Zee5 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zee5 - Amount deducted of 299 Open
Yesterday i took subscription of zee* because i had coupon but when i paid it deducted *** instead of *** even on payment page it was showing *** but they deducted ***. Straight away i emailed them but they did not responded yet. I want my mo...
May 05, 2021 by Abhijeet Verma
Zee5 - My subscription canceled but still not refunded my amount Open
The zee* are not giving services correctly they cheating with customers * days uploading correctly in a week another * days saying work in progress still i have sending messages now saying Corona reason and i have buyed on **th april ** ***rs *...
May 02, 2021 by Prakash patil
Zee5 - Amount cut for subscription 499 instead 299 Closed
While taking subscription i got coupon code for discount and I applied it . After that my subscription amount was reduced to ***/- from ***/- per year . After payment ***/- amount is get cut from my account Kindly return my ***/- earliest ...
May 02, 2021 by Aditya Wad
Zee5 - One video content not working on TV Open
There is one content which name is Laguna zala jee this serial is not running on my tv. For this I have raise complaint to zee support team but * months is completed and issue is not resolved yet and now I want cancel my subscription so help me...
May 01, 2021 by Pratik tambat
Zee5 - I cancelled Subscription but still amount getting deducted Open
Hi Sir, I cancelled my Zee* subscription but still amount getting deducted from my credit card without my permission. This problem has been happening for the last * months. Every month I used to unsubscribe but again in the upcoming month am...
May 01, 2021 by Thangaraj
Zee5 - deduct money from account after cancellation of subscription Closed
I had cancel subscription of Zee* from last * month from Google play store & from email.. Then also money keep deducting from my bank account .. ...
Apr 29, 2021 by Mohammad shaikh
Zee5 - Payment Closed
In March nd april month they deduct **RS from account.In Feb also.I don't want your subscription I already cancelled same still on January amount was deducted from my account .plz slove this as early as possible......
Apr 25, 2021 by VIVEK PRAKASH
Zee5 - My subscription is not working Closed
The thing is I can't able watch zee* premium even after the subscription also, it is showing the device limit reached when only * people logged in. I can't understand one thing, I have paid money for the subscription and I only cant able see th...
Apr 20, 2021 by yogitha
Zee5 - Ganga episode not available in hindi why Closed
I am searching from last month tha ganga episode not available in hindi even audio language shows hindi but it support telgu language please available it.....
Apr 17, 2021 by Chhavi Dwivedi
I I have yearly subscription of ZEE* on February **** and raised a request for deactivation of my monthly subscription but still ZEE* continues to charge monthly by autorenewal inspite of my valid annual subscription upto Dec...
Apr 14, 2021 by Naresh Palav
Zee5 - Not seen premier episodes Closed
I am subscribed **/**/**** club pack of zee* last * day I am mail of zee team not seen by premier episodes ...
Apr 12, 2021 by Vinayak madhukar jadhav
Zee5 - subscription Closed
I purchase zee* subscription but unable to watch anything. Such a fraud company ...
Apr 12, 2021 by Sonam Gupta
Zee5 - not responding Closed
I subscribed for * month subscription but cannot watch anything ...
Apr 12, 2021 by Pabitra Shankar dash
Zee5 - I ve been charged for one year subscription of but I cannot watch Closed
I got an sms saying I’m eligible for one year subscription of ZEE* for *** and I made a payment through paytm and the subscription did not start .I’m not able to watch anything ...
Apr 11, 2021 by Jyoti Kiran Vernekar
Zee5 - Recharged with 299 but not started Open
I have recharged *** since last night at **:** (**/**/****) o'clock but zee* is not start. So plz help me & if not started zee* then refund me my money....
Apr 10, 2021 by Ramkaran
Zee5 - Package not delivered Closed
I subscribed zee* yearly pack by Google pay...but after recharge zee * won't running... even zee* stop responding... please help me and active my plan or otherwise refund the amount ***....
Apr 05, 2021 by Peyali Sarkar
Zee5 - continues to charge monthly by autorenewal Closed
ZEE* continues to charge monthly by autorenewal i want to cancel it but not showing cancel auto renewal option or any...
Apr 04, 2021 by Chandrahas Chauhan
Zee5 - Subscription fraud Closed
ZEE* continues to charge monthly by autorenewal inspite of my valid annual subscription upto Dec. **** Dr. Maya Ballani...
Apr 04, 2021 by Maya Ballani
Zee5 - My voucher code is not working Closed
I purchased a gift card from amazon in November. The validity of the card is till ** October ****. But whenever I am entering the code it is showing the error. There help center is not working......
Apr 03, 2021 by HARSHITA CHITRANASH
Zee5 - Subscription not working Closed
Hi I recharged my subscription the amount also got deducted but it’s still showing to purchase for premium. Please help...
Apr 03, 2021 by Faiza
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