File a Complaint against Zee5
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zee5?
If you are not satisfied with Zee5, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zee5 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zee5
But before filing a complaint, you should
a. Contact the customer support of Zee5 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Payment made * times around **** rupees for movie Radhe but still not activated for Radhe after deducting money . I am already active with *** plan. How can i get my money back? Anindita Majumdar Date **.**.****...
May 14, 2021 by Anindita Majumdar
Zee5 - Subscription service not received after the payment get successfully Closed
I have paid a amount for radhe combo pack but its get finished immediately, than i have paid a amount of ***rs for purchasing a rent ticket of Radhe but the site is not showing my transaction details nd as well my subscription area same problem...
May 14, 2021 by Kunal Raghuvanshi
Zee5 - Subscription for rental of movie radhe Closed
I purchased the rental subscription of movie Radhe of ₹*** , yet after purchasing it expires soon enough . i thought of some misfailure so i did recharged again , but it still shows the same way and for the third time too .with a whooping cos...
May 14, 2021 by stuart hrangkhol
Zee5 - Radhe Combo expired immediately upon purchased Open
I have purchased radhe movie combo on zee* with upi payment.. but it expired immediately upon payment.. And on my transaction list on zee* transaction mode and IRN is not showing. Please resolve it.....
May 14, 2021 by Sagen Kisku
Zee5 - Movie purchased but not delivered Closed
I purchased Radhe movie on zee* but I didn’t get the movie and it was showing expired in my rental section as soon as I purchased it.I paid twice but the same thing happened.I paid from my paytm wallet and i have the transaction id....
May 13, 2021 by Piyanshu
Zee5 - Subscription not working Closed
I had purchased radhe rental pack to watch it, after deduction of money neither the same is showing in rental subscription active nor the movie is getting played....
May 13, 2021 by Neha kabra
Zee5 - Package not be active after payment Closed
Today i bought Zee* Radhey promo pack after purchase Plan active but i am mot able to see movie ...
May 13, 2021 by Abhishek srivastava
Zee5 - Radhe combo expired immediately upon purchased Closed
I purchased Radhe movie combo rupees *** on zee* I payment through UPI,but after the purchase,I checked my zee* app and I see Rental has been expired how iz this possible please give me solution ...
May 13, 2021 by Arun
Zee5 - Rental Closed
I already have subscription for zee*. During subscription it stated that I can watch Radhe. Now when the movie released today I got to know about the timeline process. When I started the movie this evening it is showing that the rent expired. I...
May 13, 2021 by Arka Mondal
Zee5 - Subscription Closed
I canceled the subscription many times but every month the amount is deducted from my acc .... I get the message that your subscription is being canceled but the amount gets cut every month...
May 13, 2021 by Saransh agarwal
Zee5 - Radhe Combo 499 Pack Expired immediately upon purchased Open
I Purchased Radhe movie combo rupees *** on Zee*, I Payment Through Mobikwik, But After The Purchase, I Checked My Zee* App And I See Rental Has been Expired, How, I Have Not Even Started The Movie. So Please Help Me, And Plase Give me Solutio...
May 13, 2021 by Ashish Sharma
I have taken Rental Movies of Rs *** of Radhe Movies, but it is not started in the TV, We have lost Rs***, please refund Rs *** soon as possible on paytm **********...
May 13, 2021 by Murtaza ali
Zee5 - Radhe combo 499 Closed
I have taken radhe combo today but could not watch it Pls help ...
May 13, 2021 by PIYUSH RATAN SETHIYA
Zee5 - Radhe combo 499 Closed
I bought a subscription pack of Rs ***/- from zee* application. I paid via using net banking. Money deducted but I can't see my subscription active. ...
May 13, 2021 by Arpit Patel
Zee5 - Subscription not delivered Open
I purchased the radhe combo offer today. But I’m not able to view the movie. Also there’s no complain number mentioned. I feel cheated....
May 13, 2021 by Sagar mishra
Zee5 - Radhe combo package not delivered Closed
Today I got subscribed for Radhe Combo offer for Rs. *** which includes rent to film Radhe along with *yr ZEE* Premium subscription. Now when I am trying to the movie Radhe I am being asked to pay another Rs. *** as rental charge for the film...
May 13, 2021 by Brajesh Kumar
Zee5 - I have paid cad 9 99 but not looking premium movies on Open
I have paid cad *.** for watching movies but company zee * told its subscribers charger and not avail to watch any premium movies on zee* I have a invoice copy request to you pl return my money *** indian rupess asap....
May 13, 2021 by Bhaibhav Singh
Zee5 - Cut of subscription throgh my credit card without my permission Closed
Hi Sir, I cancelled my Zee* subscription but still amount getting deducted from my credit card without my permission. This problem has been happening for the last * months. Every month I used to unsubscribe but again in the upcoming month....
May 10, 2021 by Akshay Garg
Zee5 - My subscription not working Open
Every month Rs ** is deducted from my account automatically and this app is not working, I am not able to see any movie.. or program please refund my money and cancel my subscription. Every time I look to contact. They direct me to check the m...
May 07, 2021 by Prabhjeet kaur
Zee5 - Even After changing my password someone else is using my Account Open
After i had complained that someone else is unauthoisingly using my account they told me to change the password , Then i had even though the same guy is using my account...
May 06, 2021 by Pradeep
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