Zee5
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Complaints
Zee5 - Subscription charged without Auto renewal Open
Subscription amount of ***/- charged on my credit card by Zee* when the auto renewal is clearly set to NO. i had a chat with Customer support person and he says that the auto renewal is ON and failed to share me from which device / app that its...
Jan 28, 2024 by Ramu Inturi
Zee5 - Anuual subsciption not delivered to my account Closed
I have paid Rs**** for annual subscription but not yet active my subscription yet. Please help me regarding this...
Jan 12, 2024 by Raghav
Zee5 - Not able to view episodes Closed
We are not able to see any episodes nor from mobile nor from tv this incident will now take place almost for * to * months hope u sort this out...
Jan 08, 2024 by Vaibhavi p
Zee5 - News channels disabled Closed
Unable to watch live news which were working earlier. Customer support team is very poor and not responding. Need refund for paid amount of rs 899....
Jan 03, 2024 by Shashikant Kallurkar
Zee5 - Request for Immediate Cancellation of Subscription and Refund of Money Open
*. I subscribed for Zee Premium HD by mistake vide Invoice No Z***-**/******************* dated ** Dec **, **:** Hr. I immediately e-mailed to support.in@zee*.com for cancellation of same. *. Please ask Zee* to cancel my subscription of Zee ...
Dec 28, 2023 by Surjit Bhowmick
Zee5 - No response from to logout from all devices Closed
I have earlier written to Zee* but no response. I want to logout Zee* from all devices and again login so that there are no unwanted devices to remain connected but there is no advise on their portal and neither they answer to the query...
Jun 21, 2023 by Shobhit Singh
Zee5 - Not refunding double payment taken for Annual Membership Closed
I Paid Annual Renewal fees of ***/- on **th March, **** via Netbanking. Even after that on **nd March due to auto-renewal enabled ***/- got deducted from my credit card. When Zee* customer support was contacted with all the proofs sent to th...
Mar 30, 2023 by Adwait Gaitonde
Zee5 - Auto deducted amount when auto renewal is off Open
When my subscription auto renewal is off . Still auto debited the amount . As usual no proper response from customer care....
Mar 12, 2023 by Padma
Zee5 - They fraud us Closed
Actually I buy a plan of Zee* yearly subscription. Which was **** ruppes for year which they write that they will give me *k quality all channels and all movies.but they actually was not *k.they give me ****p ***ruppes plan. Which I buy for ***...
Jan 03, 2023 by Jaskaran Singh
Zee5 - Annual Subscription Open
Hi, I bought zee* Subscription in May'**, it was an annual subscription. But suddenly it stopped working, neither i am able to see it in my account nor i have been contacted by the customer care to resolve the issue, despite of raising multip...
Dec 23, 2022 by Dhruv Gupta
Zee5 - Premium subscription payment debited but not reflected in the account Open
I made a payment for zee* premium annual subscription through my apple store account. The amount was debited but I received a message saying the request couldn’t be processed. It’s been * days now. I haven’t received a refund or any feedb...
Nov 07, 2022 by Akhil Ben
Zee5 - I will payment subscription but not working Closed
Rs. *** was spent on your Credit Card ending **** at ZEEENTERTAINMENTENTERPRMUMBAI on **-OCT-** **:**:** . Avail Limit is *****.** - Union Bank of India...
Oct 09, 2022 by Chiranjeevi
I have recharged for a premium subscription on ** July **** of rs***/- through the scanner available on my smart tv after logging in with mobile no. But the pack has not been activated . Pls check and resolve the issue asap . Pls find below ...
Jul 25, 2022 by Sheel katyal
Zee5 - Refund Open
I tried to subscribe for Zee* through my app, while my account got debited multiple times, even for unsuccessful subscription Amount :- *** Date :- **July Transaction ID BIL/ONL/************/ZEE ENTERT/wwwzee*com*****/SCOICICI BANK NODA...
Jul 19, 2022 by MANIKANDAN KAMESWARAN
Zee5 - Pack not delivered Closed
I tried to subscribe *** pack on zee*... Money deducted but package not activated. ...
Jul 03, 2022 by Ramesh
Zee5 - not working Open
I have a premium subscription from Zee*. Whenever i try to access videos, none of the videos work. But once i logout, the app works perfectly fine. All available videos play properly. I have used multiple modes of zee*, including website, andro...
Jun 14, 2022 by RamKumar Manoharan
Zee5 - Recharged twise Closed
Sir I recharged two times in zee* OTT platform mistakenly.so kindly return RS ***...
Jun 09, 2022 by Ratheesh AR
Zee5 - Unsubscribe from service Open
We already raised ticket ******* to check how we can unsubsribe from zee* service but i was asked to contact help center which dint have any information. please help urgenty....
Jun 05, 2022 by subhashini akella
Zee5 - Subscription not reflected Closed
Iam recently renewed my subscription but why I didn't get the premium content.subsciption renewed on **th may.it is valid till ** th may ****.my mobile number is **********...
May 31, 2022 by MYLA SRINIVASARAO
Zee5 - I HAVE CHANGE MY MOBILE NUMBER IN MY SUBSCRIPTION Closed
I HAVE CHANGE MY MOBILE NUMBER IN MY ZEE* SUBSCRIPTION...
May 30, 2022 by NEERAJ ROHILLA
Zee5 - Had to subscribe twice Closed
On **may** I have subscribed for premium and it was working fine u till I selected for deactivation of auto renewal. Today **may** when am trying to watch premium content it was asking to buy a plan again. I contacted customer care but could n...
May 28, 2022 by Nandhini m
Zee5 - Plan not activated Closed
I have purchased ZEE* annual plan for Rs.*** through Net-banking on **th may of this month. But that plan not activated . So I request them to refund my money....
May 27, 2022 by Usman Shaik Mohammed
Zee5 - Not able to browse premium content Open
New Subscription initiated through Paytm on **th of May **** . Send several reminders to zee* support team. Requisite information shared Not yet resolved till date ....
May 25, 2022 by Sidharta Pal
I have recently purchased *** rs subscription still I'm not able to open any show from my Zee* application, I have done uninstall nd reinstalling still facing the same error Getting pop up stating Oppss something went wrong ...
May 24, 2022 by Kajal Dinesh Tiwari
Zee5 - Subscription not delivered and the amount is deducted it is almost 3 days Closed
I have purchased a premium subscription from Zee* through gpay on ** may **** which is not subscribed yet ....my subsription is showing nowhere but the amount is debited ...
May 17, 2022 by Seema Gupta
Zee5 - Videos are not available in Subscription Open
Hi There, Its been a more than a month, I have raised a compaint with Zee* that I'm unable to play any videos on Zee* under my subscription. I did raise it over chat twice then via form on Zee* continously chasing over email but nothing work...
May 13, 2022 by Shubhangani
Zee5 - Package not working and there is no customer care Open
I purchased one year package on *rd May but I am not able to see any content. I have lodged several tickets but there is no response. On searching internet, i couldn't find any contact details which is totally unethical and illegal as after cha...
May 08, 2022 by Manish Mittal
Zee5 - Video not playing Closed
I had purchased one year premium zee* plan on **.**.**** for ***/- but now none of the videos are playing it only says "oops something went wrong" But if i log out and just play any videos it runs perfectly fine. Repeated complaints went into ...
May 01, 2022 by Srlz
Zee5 - All video content not playing Open
SIR IHAVE TAKEN ANNUAL PACK SUBSCRIPTION ON **.**.**** . BUT ON **. ** .****.ITWAS SHOWING ALL VIDEO CONTENT .IT SHOWS OOPS NO INFORMATION AVAILABLE .ALREADY I HAVE MY PREMIUM ACCOUNT SINCE IAM RECHARGED *ND TIME IAM FACING ISUE WITH THIS ZEE* ...
Apr 21, 2022 by HANUMAKUMAR
Zee5 - Subscription not showing Open
I have paid my annual subscription on **th Oct **** online vide ref no ************GAMHZSZY* however the same is not reflecting in my account when I log in and I cannot utilize the account when I log into thru my laptop. ...
Jan 10, 2022 by Haresh Savlani
Zee5 - Not working on tv Closed
We want to watch zee* what on screen shows try later. My number **********...
Jan 04, 2022 by Amit Dafara
Zee5 - MONEY PAID BUT NO CONNECTION RECEIVED MOBILE IS INACTIVE Closed
PAID RS:***/- THROUGH SBI INTERNET BANKING FOR ONE YEAR/** MONTHS SUBSCRIPTION LAST EVENING BUT TILL NOW NO CONNECTIVE LINK IS SEND AND ZEE * IS INACTIVE. U.JOSEPH **********...
Dec 18, 2021 by U.JOSEPHRAJ
Zee5 - Unable to watch premiere episodes before tv Closed
I have a premium subscription of Zee*, but I am unable to watch premiere episodes, before tv on my Samsung Tizen smart TV. The same episodes run on mobile. All other premium things work on TV. ...
Dec 13, 2021 by Anupam
Zee5 - Unable to stream premium videos on tv Closed
I purchased Zee * subscription. They promised we can stream on television. I am unable to see any premium videos on television. Please help. Please. ...
Nov 06, 2021 by Hariharan
Zee5 - Subscription is not reflecting in my account Closed
I have upgraded my subscription plan to *** plan but still i am seeing my old plan only...
Sep 01, 2021 by vini
Zee5 - live channels are not showing Closed
I have paid *** rs for three months subscription but with in a month live channels are not showing...
Aug 17, 2021 by shailesh Virkar
Zee5 - subscription not working after Airtel recharge of Closed
Zee* subscription not working after *nd recharge of rs*** airtel recharge...
Aug 08, 2021 by Karthik
Zee5 - Subscription purchased but not working Closed
I have purchased subscription for zee*, but it is not activated. I tried contacting zee*, but could not connect as the app is not responding. When the transaction was completed, i have received a blank page and the same is attached as proof....
Aug 03, 2021 by Yogendra Singh
Zee5 - Premium is not working Closed
I have taken membership yesterday after * hour till now it's not working not showing any movie on my purchased plan . I want my money back and will not recommend anyone to use this app this app is worst to use and easy to loose ur membership...
Aug 01, 2021 by Priyanka Bansode
Zee5 - premium not working on my devices Closed
I hv paid subscription *** fot Zee*. But fir last ** days this premium function is not functioning and asking for fresh activation whereas ny subscription isvalid yill ** jan ****. M-********** Em : subhashrastogi@yahoo.com...
Jul 30, 2021 by Subhash Chandra Rastogi
Zee5 - Premium 1 year Subscription expired the very next day Closed
On **th July I subscribed for *** but the very next day I opted for premium subscription to watch the premium contents hence the company upgraded my subscription and showed premium subscription as activated in the details. But I was unable to ...
Jul 27, 2021 by Sadhana Jha
Zee5 - Deduced money unnecessarily Closed
In May ** I had subscribe then annual premium pack. Then why always deducted rupees ** unnecessarily in every month till now. I really don't understand what is going on. Please solve the problem and return all the monthly pack money back which ...
Jul 27, 2021 by Tapaswini Mohanty
Zee5 - After annual subscription payment not able to view episodes Closed
We have paid annual subscription to Zee * but still I am not able to see any episodes after that. Please refund my money. ...
Jul 26, 2021 by Vasudha Arora
Inspite of my subscription being ACTIVE, i cannot log in. i am being asked to buy a new subscription. Have made at least ** complaints, but no resolution provided , A standard response that the issue is being looked into , is repeated ad naus...
Jul 25, 2021 by vikas bahl
Zee5 - Inability to see premium content of on my sony smart tv Closed
I had purchased one year Rs *** premium prescription of zee* on **July****,a although I had normal subscription of zee* being Times Prime member.Inspite of buying premium subscription I am not able to see zee* premium content on my Sony smart t...
Jul 24, 2021 by Vinayak Wankhede,Col
Zee5 - Auto renewal cancelled but still money is deducting from my account Closed
I have cancelled my auto renewal subscription *-* months ago but still Rs ** is deducting every month from my credit card account. Also this subscription is not showing in my Zee * Account. Please help in my refund and to stop this auto renewal...
Jul 24, 2021 by Nicky Mittal
Zee5 - Deduction of amount for unsubscribed application Open
I have unsubscribed from Zee* still every month Rs*** gets deducted from my account. Please assist in resolving this issue....
Jul 23, 2021 by Nikita Narang
Zee5 - Subscription not active Closed
Purchased Subscribion for *** rupees, but the subscription is not active, need the refund. ...
Jul 23, 2021 by Merlyn benzie
in the zee * app I have been cancelling the subscription since * months ... every time after canceling "auto renewal" it shows the date that " your subscription will end on ..with the date mentioned "" but on the contrary it charges when the da...
Jul 19, 2021 by Arpit Kumar Barik
Zee5 - No option to unsubscribe from Open
I subscribed for zee*-airtel thanks complimentary offer on **march**** (Rs**) with no auto renewal. It auto renewed itself the next month, I called airtel but they said the tie-up between zee* & airtel is now over and we cannot help you unsubsc...
Jul 18, 2021 by Akshay Kamble
Zee5 - Premium subscription 499 not working Closed
Annual premium Subscription (Rs.***/- )was activated on my iPad Air on May **th, **** purchased through iTunes. Am unable to see my subscription details today in my primary (iPhone) and secondary device (Samsung phone)....
Jul 18, 2021 by Pavithra Satheesh
Zee5 - Subscription not working Closed
Purchased subscription on July for Rs***/= same is not working in my mobile and TV but works in other mobile...
Jul 17, 2021 by Rajkumar M
Zee5 - Subscription not working but payment getting deducted Closed
Hi, I have * accounts registered under ZEE* (kamala.motamarri@gmail.com & kamala.mn@gmail.com), but none of these * show any Paid Subscription since Jan ****, but an amount of INR **/- is getting deducted every month from my credit card. Henc...
Jul 15, 2021 by Kamala M
Zee5 - I have not done any subscription every month is going deducted from my bank account Closed
From few months **inr is going deducted by zee* , when I have checked in zee* there is no subscription from my side, please don't do this cheating other wise I will file a FIR in police station....
Jul 12, 2021 by Arvind Verma
Zee5 - Subscription not working on LED Closed
I have taken zee* subscription on march **** and now same is not working since may **** on my Samsung LED but same is running on laptop and mobile. Trying to find out customer care number. But no luck Can u pls help me?...
Jul 12, 2021 by Nisha jain
Zee5 - Amount paid still not subscribed Closed
I have made payment via my credit card. Amount is debited from it, still It is showing me to buy plan. Not able to watch series and movies. Account no - **********...
Jul 12, 2021 by Manish Saini
Zee5 - Premium Movies not shown Closed
I had subscribed to Zee* Premium on *rd May ****. I tried watching State of Siege: Akshardham several times, but only the trailer plays. Please resolve this problem. ...
Jul 11, 2021 by Kishore Rao
Zee5 - not working I have subscribed Closed
I have paid *** today in the evening. But it is not working. It goes upto "usage policy". After we click that button nothing happens, it returns to the same screen. Resolve or refund...
Jul 10, 2021 by Bhanu Prasad
Zee5 - not playing Closed
I have recharged but premium videos are not playing due to some DRM issue...
Jul 08, 2021 by abha tandon
Zee5 - Non receipt of premium web series movies Closed
I subscribed for zee* for Rs***/- which was in offer for a year inclusive of premium movies/ web series. But unfortunately I am not getting the premium contents. I want to get this resolved.. My subscription is upto March ****....
Jul 08, 2021 by Prabir kumar Das
Zee5 - app dr Money from account after cancellation i already paid 499 rs for 1 year Closed
I subscribe my zee * for year .I already paid *** rs . And just recived msg that ** rs dr from ur account for zee* pgsi . .This is very bad after cancellation and * yr subscription face this issue. Txn of Rs.**.** made on Debit card on **-**-...
Jul 06, 2021 by Sudarshana V jagdale
Zee5 - Active subscription not working Closed
I have an active subscription of Zee* from India. When I am opening Zee* it shows like it is for USA. I logged a complaint through their app but again and again they are sending me some automated reply like my location USA but I didn't travelle...
Jul 05, 2021 by Dhruv Taneja
Zee5 - I paid app subscription but they are not received the money Closed
I paid the amount of zee*app subscription..but they are not received the money my transaction was successful...wt can I do now.. please help....
Jul 03, 2021 by Soundarya Papagari
Zee5 - Subscription auto renew Closed
Subscription auto renew, when there is no subscriptions. Taking old ** rupees plan. Please take action and solve the problem. By stopping taking amount from account number...
Jun 21, 2021 by Anand Thangamudi
Zee5 - Subscription cancellation Open
From last * months I cancelled my ZEE* subscription but still they charging me every month. ...
Jun 17, 2021 by Sangeeta Thakur
Zee5 - The video is playing stuck Closed
The video is playing stuck.This problem comes in front of me in all videos....
Jun 12, 2021 by Kamlesh agrawal
Zee5 - Debit of monthly pack amonut when yearly pack is activated Open
I had monthly package of zee* in which I cancelkef autorenual and added with yearly pack. They debited my *month plan amount and given both Subscriptions. I sent a mail on **th April **** regarding the issue till the date they are sending usel...
Jun 10, 2021 by Ramya Janani
Zee5 - Continuos deduction in amount even after cancelation of subscription Open
There is continuos deduction of rupees *** from my bank account even after the cancelation of the zee * premium plan. I've tried reaching the zee* customer care services via mailing them or posting complaints but I haven't received any solution...
Jun 07, 2021 by Ayush Tyagi
Zee5 - Deducting money every month since January 2021 to till now Closed
I have cancelled uto renewal and it got updated to No. later in the next month of first week again automatically auto renewal got updated to yes and money is getting deducted every month from January month onwards till current month.I lost arou...
May 31, 2021 by Sirichandana
Zee5 - My account no Closed
My zee* not working Before tv seriels, I am not showing today's date seriels please help me urgently,. Yours faithfully. Sukhjit, my mobile no is **********, thank you...
May 28, 2021 by Sukhjit Sandhu
Zee5 - Deducting money Closed
I don't subsribe zee*,but without my permission an amount of Rs ** is deducted for renrwal from my account ××××××××××****.I don't want to renewal,please stop it.and refund money....
May 26, 2021 by Asit kumar Ghosh
Zee5 - Subscription not activated Closed
I have subscribe for Zee* and paid through my PayTM account but even after paying my subscription is not getting started. There is no customer care no to respond....
May 22, 2021 by Mansi
Zee5 - Package not activated despite payment of 499 on may 2021 Open
Package not activated despite payment of ***/- made via my kotak credit card on *nd May ****. ...
May 19, 2021 by Anuj singhania
Zee5 - Unable to watch radhe movie despite of I have purchased annual pack Closed
I have purchased Zee* annual subscription by paying *** rupees in March ****, but am unable to see new movies like Radhe, it is asking me to buy membership when I am clicking on that movie. Please help me in either refund or good service, this ...
May 17, 2021 by Abdul Latif Shaikh
Zee5 - Paid package not available Closed
Hi, I have paid for anual subscription. But I'm not able to watch any of the zee* content bot in my tv and in my phone. It is a waste of money for me. I waited till a week but still can't watch. Please help me either to get refund Money or toba...
May 16, 2021 by Shwetha sanjay
Zee5 - Made payment of premium but not getting services Closed
I have made a payment of *** year plan for zee * but unable to see other movies in the list as earlier while making payment they showed that they will include the list...
May 15, 2021 by trishala tapase
Zee5 - Oh my Radhe movie rental how can be expired in one day Closed
How my Radhe movie rental how it been expired in one day they given** days...
May 15, 2021 by Ajeet shinde
Zee5 - Paid twice for RADHE but it s still not available Closed
On **th May ****, I bought the RADHE combo pack around *:**pm but when I tried to play it around **:**pm, it was not available. Considering family's disappointment, I again paid Rs. *** to rent it but still it didn't get active. I have made se...
May 15, 2021 by Abhishek Sawhney
Zee5 - Rented radhe but cant watch Open
I paid twice for Radhe in total ***rs but could not watch it. I want refund....
May 15, 2021 by Mohd Abdul Monis
Payment made * times around **** rupees for movie Radhe but still not activated for Radhe after deducting money . I am already active with *** plan. How can i get my money back? Anindita Majumdar Date **.**.****...
May 14, 2021 by Anindita Majumdar
Zee5 - Subscription service not received after the payment get successfully Closed
I have paid a amount for radhe combo pack but its get finished immediately, than i have paid a amount of ***rs for purchasing a rent ticket of Radhe but the site is not showing my transaction details nd as well my subscription area same problem...
May 14, 2021 by Kunal Raghuvanshi
Zee5 - Subscription for rental of movie radhe Closed
I purchased the rental subscription of movie Radhe of ₹*** , yet after purchasing it expires soon enough . i thought of some misfailure so i did recharged again , but it still shows the same way and for the third time too .with a whooping cos...
May 14, 2021 by stuart hrangkhol
Zee5 - Radhe Combo expired immediately upon purchased Open
I have purchased radhe movie combo on zee* with upi payment.. but it expired immediately upon payment.. And on my transaction list on zee* transaction mode and IRN is not showing. Please resolve it.....
May 14, 2021 by Sagen Kisku
Zee5 - Movie purchased but not delivered Closed
I purchased Radhe movie on zee* but I didn’t get the movie and it was showing expired in my rental section as soon as I purchased it.I paid twice but the same thing happened.I paid from my paytm wallet and i have the transaction id....
May 13, 2021 by Piyanshu
Zee5 - Subscription not working Closed
I had purchased radhe rental pack to watch it, after deduction of money neither the same is showing in rental subscription active nor the movie is getting played....
May 13, 2021 by Neha kabra
Zee5 - Package not be active after payment Closed
Today i bought Zee* Radhey promo pack after purchase Plan active but i am mot able to see movie ...
May 13, 2021 by Abhishek srivastava
Zee5 - Radhe combo expired immediately upon purchased Closed
I purchased Radhe movie combo rupees *** on zee* I payment through UPI,but after the purchase,I checked my zee* app and I see Rental has been expired how iz this possible please give me solution ...
May 13, 2021 by Arun
Zee5 - Rental Closed
I already have subscription for zee*. During subscription it stated that I can watch Radhe. Now when the movie released today I got to know about the timeline process. When I started the movie this evening it is showing that the rent expired. I...
May 13, 2021 by Arka Mondal
Zee5 - Subscription Closed
I canceled the subscription many times but every month the amount is deducted from my acc .... I get the message that your subscription is being canceled but the amount gets cut every month...
May 13, 2021 by Saransh agarwal
Zee5 - Radhe Combo 499 Pack Expired immediately upon purchased Open
I Purchased Radhe movie combo rupees *** on Zee*, I Payment Through Mobikwik, But After The Purchase, I Checked My Zee* App And I See Rental Has been Expired, How, I Have Not Even Started The Movie. So Please Help Me, And Plase Give me Solutio...
May 13, 2021 by Ashish Sharma
I have taken Rental Movies of Rs *** of Radhe Movies, but it is not started in the TV, We have lost Rs***, please refund Rs *** soon as possible on paytm **********...
May 13, 2021 by Murtaza ali
Zee5 - Radhe combo 499 Closed
I have taken radhe combo today but could not watch it Pls help ...
May 13, 2021 by PIYUSH RATAN SETHIYA
Zee5 - Radhe combo 499 Closed
I bought a subscription pack of Rs ***/- from zee* application. I paid via using net banking. Money deducted but I can't see my subscription active. ...
May 13, 2021 by Arpit Patel
Zee5 - Subscription not delivered Open
I purchased the radhe combo offer today. But I’m not able to view the movie. Also there’s no complain number mentioned. I feel cheated....
May 13, 2021 by Sagar mishra
Zee5 - Radhe combo package not delivered Closed
Today I got subscribed for Radhe Combo offer for Rs. *** which includes rent to film Radhe along with *yr ZEE* Premium subscription. Now when I am trying to the movie Radhe I am being asked to pay another Rs. *** as rental charge for the film...
May 13, 2021 by Brajesh Kumar
Zee5 - I have paid cad 9 99 but not looking premium movies on Open
I have paid cad *.** for watching movies but company zee * told its subscribers charger and not avail to watch any premium movies on zee* I have a invoice copy request to you pl return my money *** indian rupess asap....
May 13, 2021 by Bhaibhav Singh
Zee5 - Cut of subscription throgh my credit card without my permission Closed
Hi Sir, I cancelled my Zee* subscription but still amount getting deducted from my credit card without my permission. This problem has been happening for the last * months. Every month I used to unsubscribe but again in the upcoming month....
May 10, 2021 by Akshay Garg
Zee5 - My subscription not working Open
Every month Rs ** is deducted from my account automatically and this app is not working, I am not able to see any movie.. or program please refund my money and cancel my subscription. Every time I look to contact. They direct me to check the m...
May 07, 2021 by Prabhjeet kaur
Zee5 - Even After changing my password someone else is using my Account Open
After i had complained that someone else is unauthoisingly using my account they told me to change the password , Then i had even though the same guy is using my account...
May 06, 2021 by Pradeep
Zee5 - Amount deducted of 299 Open
Yesterday i took subscription of zee* because i had coupon but when i paid it deducted *** instead of *** even on payment page it was showing *** but they deducted ***. Straight away i emailed them but they did not responded yet. I want my mo...
May 05, 2021 by Abhijeet Verma
Zee5 - My subscription canceled but still not refunded my amount Open
The zee* are not giving services correctly they cheating with customers * days uploading correctly in a week another * days saying work in progress still i have sending messages now saying Corona reason and i have buyed on **th april ** ***rs *...
May 02, 2021 by Prakash patil
Zee5 - Amount cut for subscription 499 instead 299 Closed
While taking subscription i got coupon code for discount and I applied it . After that my subscription amount was reduced to ***/- from ***/- per year . After payment ***/- amount is get cut from my account Kindly return my ***/- earliest ...
May 02, 2021 by Aditya Wad
Zee5 - One video content not working on TV Open
There is one content which name is Laguna zala jee this serial is not running on my tv. For this I have raise complaint to zee support team but * months is completed and issue is not resolved yet and now I want cancel my subscription so help me...
May 01, 2021 by Pratik tambat
Zee5 - I cancelled Subscription but still amount getting deducted Open
Hi Sir, I cancelled my Zee* subscription but still amount getting deducted from my credit card without my permission. This problem has been happening for the last * months. Every month I used to unsubscribe but again in the upcoming month am...
May 01, 2021 by Thangaraj
Zee5 - deduct money from account after cancellation of subscription Closed
I had cancel subscription of Zee* from last * month from Google play store & from email.. Then also money keep deducting from my bank account .. ...
Apr 29, 2021 by Mohammad shaikh
Zee5 - Payment Closed
In March nd april month they deduct **RS from account.In Feb also.I don't want your subscription I already cancelled same still on January amount was deducted from my account .plz slove this as early as possible......
Apr 25, 2021 by VIVEK PRAKASH
Zee5 - My subscription is not working Closed
The thing is I can't able watch zee* premium even after the subscription also, it is showing the device limit reached when only * people logged in. I can't understand one thing, I have paid money for the subscription and I only cant able see th...
Apr 20, 2021 by yogitha
Zee5 - Ganga episode not available in hindi why Closed
I am searching from last month tha ganga episode not available in hindi even audio language shows hindi but it support telgu language please available it.....
Apr 17, 2021 by Chhavi Dwivedi
I I have yearly subscription of ZEE* on February **** and raised a request for deactivation of my monthly subscription but still ZEE* continues to charge monthly by autorenewal inspite of my valid annual subscription upto Dec...
Apr 14, 2021 by Naresh Palav
Zee5 - Not seen premier episodes Closed
I am subscribed **/**/**** club pack of zee* last * day I am mail of zee team not seen by premier episodes ...
Apr 12, 2021 by Vinayak madhukar jadhav
Zee5 - subscription Closed
I purchase zee* subscription but unable to watch anything. Such a fraud company ...
Apr 12, 2021 by Sonam Gupta
Zee5 - not responding Closed
I subscribed for * month subscription but cannot watch anything ...
Apr 12, 2021 by Pabitra Shankar dash
Zee5 - I ve been charged for one year subscription of but I cannot watch Closed
I got an sms saying I’m eligible for one year subscription of ZEE* for *** and I made a payment through paytm and the subscription did not start .I’m not able to watch anything ...
Apr 11, 2021 by Jyoti Kiran Vernekar
Zee5 - Recharged with 299 but not started Open
I have recharged *** since last night at **:** (**/**/****) o'clock but zee* is not start. So plz help me & if not started zee* then refund me my money....
Apr 10, 2021 by Ramkaran
Zee5 - Package not delivered Closed
I subscribed zee* yearly pack by Google pay...but after recharge zee * won't running... even zee* stop responding... please help me and active my plan or otherwise refund the amount ***....
Apr 05, 2021 by Peyali Sarkar
Zee5 - continues to charge monthly by autorenewal Closed
ZEE* continues to charge monthly by autorenewal i want to cancel it but not showing cancel auto renewal option or any...
Apr 04, 2021 by Chandrahas Chauhan
Zee5 - Subscription fraud Closed
ZEE* continues to charge monthly by autorenewal inspite of my valid annual subscription upto Dec. **** Dr. Maya Ballani...
Apr 04, 2021 by Maya Ballani
Zee5 - My voucher code is not working Closed
I purchased a gift card from amazon in November. The validity of the card is till ** October ****. But whenever I am entering the code it is showing the error. There help center is not working......
Apr 03, 2021 by HARSHITA CHITRANASH
Zee5 - Subscription not working Closed
Hi I recharged my subscription the amount also got deducted but it’s still showing to purchase for premium. Please help...
Apr 03, 2021 by Faiza
Zee5 - Annual subscription of not getting activated Closed
Of *** as annual subscription on ** March ****. My mob: ********** email: *unninair@gmail.com...
Apr 01, 2021 by Unnikrishnan
Zee5 - Annual plan is not working Closed
I got zee* annual subscription with vi recharge.its showing in the app also. But nothing is playing in the app. ...
Apr 01, 2021 by Debarati Mukherjee
Zee5 - Overcharged Closed
I'm getting charged ** each month whereas I have an yearly subscription. This is happening since *-* months, Unable to contact customer service, Can I get my refund please..??...
Mar 31, 2021 by Shahbaz Siddiqui
Zee5 - Paid for the subscription not reflecting in the app Closed
I paid for the *year subscription for zee* premium through phonepe, at zee*@paytm upi id, the amount got debited from my bank account, the transaction was shown as successful in the phonepe app, but it showed as payment failure in the zee* app....
Mar 27, 2021 by Leena Shringi
Zee5 - Subscription not cancelled Open
I cancelled my Zee* subscription two months back but still amount is getting debited. * times i cancelled it but it was debited * times from my debit card...
Mar 24, 2021 by Harman Singh
Zee5 - subscription cancellation Closed
I cancelled my Zee* subscription few months back but still amount is getting debited. ...
Mar 22, 2021 by Praveen Kumar
Zee5 - Package not delivered Closed
My subscription is not active but my amount is going on before * month ...
Mar 21, 2021 by Santosh Kumar
Zee5 - subscription cancellation Open
I have cancelled my zee* subscription but I am still getting charged. Last time I recancelled the subscription on **th Feb with auto renewal set to no but it got renewed on **th march and my card is again charged. It has been happening since s...
Mar 20, 2021 by Tejaswini Purohit
Zee5 - Unnecessary cut money on my account Open
Already deactivated my plan but still zee* cut monthly fees from last * month from my account like a theft please refund my deduct money I have a proof also .if u have not refund my money I will go to consumer court . ...
Mar 18, 2021 by Roshan Mohariya
Zee5 - One year plan payment Closed
I paid zee * one year subscription but they dont provide me the benifits of tha subscription ...
Mar 15, 2021 by Revathy Mohan
Zee5 - I want my amount back Closed
I have made a payment twice to subscribe the app. My money got deducted but the subscription is pending. I don't have excess to premium account....
Mar 14, 2021 by Ankita Purkayastha
Zee5 - subscription is cancelled till it is deducting my money Closed
My zee* subscription is cancelled long time back. may a year back. I can see that zee* is asking subscription activation if i open the the app. means it is cancelled but yet my money is getting deducted. It is done purposely ...
Mar 13, 2021 by Deepa Surwase
Zee* is deducting Rs **/- every month even if my account is not active. This has been doing since * months, so kindly help me out to get my money back as earliest. Anybody can not take your money directly without your permission by laws..so kin...
Mar 12, 2021 by Rakesh Pandurang Sutar
Zee5 - After cancellation of Annual Pack not get any refund Closed
First of all, Without any reminder, They have auto renewed my annual pack worth Rs. ***, I have cancelled the annual membership & still not get my refund, I am feeling scared that They will refund my money or not, As am not able to bear an expe...
Mar 12, 2021 by Akash Nigam
Zee5 - Refund Closed
Hi team, Please provide me the refund of rs *** as I have mistakenly activate the subscription again... I have already subscribed for * year via VI ZEE* Annual Pack. I have already emailed about the same thrice on the same day but no respons...
Mar 10, 2021 by Karishma
Zee5 - Subscription sharing not possible Closed
Subscription sharing not possible. Whether it is noted that sharing with * devices....
Mar 07, 2021 by GIRISH RANJAN BEHERA
Zee5 - deducting money every month without any subscription Closed
Zee * is deducting **rs every month from my account. I had taken subscription only for one month last year. But after that it’s automatically deducting money. And I can’t even see any subscription in the app also. Also there is no customer ...
Mar 06, 2021 by Amit kumar
Zee5 - Deducting money from my acvount Closed
It is deducting money from my account without even subscription.I have taken subscription only for * months .Now when I am trying to cancel my subscription it is not showing on my current plans....
Mar 03, 2021 by Khushi tripathi
Zee5 - Deducted money in my account Closed
Hi am nishanth, two days before I cancel my zee* premium membership account. But today morning they deducted money from my account **₹. How it is possible? Very worst platform. I need my refund amount .. kindly please help...
Feb 27, 2021 by Nishanth
Zee5 - Complaint for refunding the amount Closed
More amount is being deducted than the amount mentioned in the premium subscription pack. For * months it should amount to *** but the amount deducted is **** from the bank account. Kindly refund the amount....
Feb 26, 2021 by Preethi Shetty
Zee5 - Recurring charge even after cancelling Subscription Closed
I have opted for a one-month (from ** June **** to ** July ****) subscription of Zee* subscription for INR **, but I have been charged recurringly for the next * months (till now, Feb ****). I have tried multiple times canceling the subscriptio...
Feb 17, 2021 by Nitin Kumar Agrawal
Zee5 - Download Video playback error Open
Whenever I play download movies after * min shows error ***. Playback error . Not one file every file has been corrupted. Application was so bad to use ...
Feb 09, 2021 by Anand Kumar
Zee5 - Payment Made to However Unable to View Premier Package Open
Payment of Rs *** from HDFC Netbanking made to Zee* for the Premier Pack on ** January ****. However, I am unable to access Premier Pack on my smart TV....
Jan 30, 2021 by Dhyan Mayadas
Zee5 - I can not watch all parts of web series after monthly subscription Closed
I can not watch all parts of web series after monthly subscription...
Jan 26, 2021 by Sachin Kumar
Zee5 - Overpaid subscription deducted from my account but not reflecting on the app Open
Have been charged extra subcription amount, deducted from my bank account but not reflecting in the zee * app. I need a refund....
Jan 24, 2021 by Anuja Chavan
Zee5 - Money deducted from my account After cancelling my subscription Closed
I've cancelled my subscription but still they are deducting money from my account with out my permission....
Jan 14, 2021 by Shaik kareem basha
Zee5 - Cash was deducted after Cancelling the subscription Open
Recently i took a subscription of Zee for **rs. It was a one month package. So after the one month .. **rs will get automatically deducted each month if we dont cancel it. So. Just before my one month was over. I cancelled the subscription b...
Nov 26, 2020 by Rizwan Shajahan
Zee5 - Not avail premium option Open
I have purchase Zee* premium option.but last few days i am not avail this function. In this purchase i can see all episodes before tv. But last few days can not see. Showing something wrong, after * days we can this episode. Please solve this ...
Nov 24, 2020 by Ditipriya Mukherjee
Zee5 - Free trail activation failed after one month 999 rupee were deducted from my acc Closed
i was use free trial activation but this was failed...after one month yet *** rupees were deducted from my credit card and despite that I did not get membership... and *** plan was not show in zee* subscription....it means this was not active...
Nov 23, 2020 by chanchal sen
Zee5 - Cancel my Active Subscription Closed
Please deactivate my current subscription and issue my refund as soon as possible...
Nov 23, 2020 by Sahil Garg
Zee5 - Amount getting deducted from account even after subscription is cancelled Closed
I subscribed to zee* via email and phone number and later cancelled them both and auto renewal was also off. Yet I get emails saying amount has been deducted. I have emailed numerous times to them but there has been responses which are not at a...
Nov 18, 2020 by Depesh Agarwal
I have subscribed for zee* monthly subscription pack of ₹** on oct ** ****. For payments, I had used my debit card. I have cancelled the subscription on **rd oct ****. But ₹** is being deducted from my account on nov ** **** evem after ca...
Nov 14, 2020 by Pavan
Zee5 - Amount got detected from account even auto renewal was off Open
Hi, I have purchased zee subscription on **-Sep, While purchasing i have not selected auto renewal but on **-Oct amount got detected from account. I have proof that i have not selected auto renewal. I have raised request to zee*, they are no...
Oct 27, 2020 by Prateek Heda
Zee5 - Fraud Closed
Zee* home page shows ** day free trials, plans show Rs. * for * days starter pack. I tried buying and then suddenly it all disappears. There are so many payment method restrictions that you can't buy Rs. **/ month or Rs. ***/month subscription....
Oct 11, 2020 by Pratima Hira
Zee5 - Stop release of webseries Godman Closed
I have seen the trailer of the web series Godman in YouTube recently. They are openly abusing Brahmin community in the trailer. I therefore ask you to immediately remove the trailer from the media and web. I also request you to not releSe t...
May 28, 2020 by Sugumar Mukambikeswaran
Zee5 - Fraud done by the company Open
I have paid the subscription of Rs.** to the zee* app to watch premium content but they have not started my subscription. Not even return my money. They are not responding to my mail even. I am totally harassed. ...
May 09, 2019 by Vineet
Zee5 - Cheating done with me Open
I had bought a zee* subscription for *** Rs for watching premium shows on the app on **th March ****. But since then, I am unable to view premium content and it is again asking me to pay. When sent a query on their customer care, they did not r...
May 01, 2019 by Ritika
Zee5 - Cashback not provided as promised Open
They offered **% cashback on purchase of subscription using PayTM (https://www.zee*.com/myaccount/subscription). They just wrote on their site that if any customer using PayTM for payment, they are eligible for the cashback. No where on their ...
Dec 06, 2018 by Jitesh Sen
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