File a Complaint against Zara Intidex
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zara Intidex?
If you are not satisfied with Zara Intidex, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zara Intidex and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zara Intidex
But before filing a complaint, you should
a. Contact the customer support of Zara Intidex first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zara Intidex - Package not returned Customer service is declining to help Closed
Product was purchased on *th nov,**** & it was returned on **th Nov, **** due to quality issues of the product. Zara has mentioned that they will not replace or refund since there are no labels attached.Hence i asked them to return my product i...
Dec 13, 2023 by Bharani Kumar reddy
Zara Intidex - Zara charging higher than what is the MRP of the product Open
Zara charged us higher than the MRP of the product. When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. Wrong article sticker is put and customer needs to pay price for...
Feb 18, 2023 by Malvika Tayal
Zara Intidex - Package marked delivered but never reached me Open
Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. **, *** Has Been Delivered To Some Named Vijay Meena. I Don't Know Who That Is And The Order Never Reached Me...
Jan 11, 2023 by Arshia Singh
Zara Intidex - Package marked delivered but never reached me Open
Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. **, *** has been delivered to some named Vijay Meena. I don't know who that is and the order never reached me. Today it has been al...
Jan 11, 2023 by Arshia Singh
Zara Intidex - Delivered incomplete product and now not doing refund Closed
I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me...
Dec 19, 2022 by Neha Jain
Zara Intidex - Charging More than MRP Closed
I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. On telling them to refund me my **...
Nov 19, 2022 by Sitanshu Shah
Hi zara team, i have made a return of two dress - green colour each and was successfully picked up by the delivery guy after confirming that YES it’s a ZARA product and with full TAGGED product , he gave a scan RT # of acceptance of the ...
May 20, 2022 by shefali multani
Zara Intidex - Refund not received Closed
Been over * months, haven’t received the refund of ₹**** for the return of goods. ...
Apr 25, 2021 by SRR
Zara Intidex - Zara Refund Issue Closed
I had ordered a coat from Zara.com on **rd Jan ****. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. After opening the product on **th Jan **** I immediatly complaint to Zara chat support...
Feb 09, 2021 by Aaina Kataria
Zara Intidex - Paid order cancelled by zara onno refund in sight for more than a month Open
order #*********** was made on **/**/**** and paid via google pay for the amount **** rupees, but Zara cancelled the order, and they had a ** day refund window, on contacting for refund post ** day wait period, Zara has been taking me for a rid...
Sep 04, 2020 by Sandeep M
Zara Intidex - Damaged Quality for Purchased Product Open
I have Purchased cloths from ZARA store and on my first use of the product the threads stared coming out, I approached ZARA store where I purchased it from and they started telling me very vague explanations and did not refunded me back the amo...
Nov 08, 2019 by Siddharth Agarwal
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