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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against zapvi in?
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zapvi in - Phone case not delivered Closed
I have purchased the phone covers worth *** and not else have been delivered in time.Its been * days and not yet been even shipped. One of the worst sites ever !!...
Apr 27, 2024 by Adithya
zapvi in - Wrong product sent Open
I have ordered an customised glass back cover for my iqooo * phone and they have sent me cover for iqooo * pro, i tried to contact customer support and share images and videos or cover and phone . Rather then accepting the mistake they were ask...
Jul 07, 2023 by Harshal Patil
zapvi in - Package not delivered Closed
I ordered * back cover in zapvi on *nd june expected delivery date was on **th of june i got a call on **th night around *:**pm that time i was not available and said to bring next day. Today that order has to be delivered dated **th but till n...
Jun 13, 2023 by Stella Wesley
zapvi in - Haven t received shipment Closed
I still haven't received my phone case and they wont provide a redund and is blaming the delivery service that they opted. The delivery service marked it delivered even though i havent received the item....
May 27, 2023 by Shamil Thomas
zapvi in - Package not delivered Closed
I ordered * covers from zapvi.in and and paid *** rs but i did not received the confirmation from zapvi.in so i dont have any order id my registered mobile number is ********** or **********...
Oct 01, 2022 by Karan Bhalla
zapvi in - Package is not delivered Closed
Courier tracking id-SF*********PIC.. My courier is delivered but did not get order......
Jun 29, 2022 by Prakhar Pal
zapvi in - Package not delivered Closed
Disappointed the delivery date was ** june they didn’t delivered then the delivery date changed from ** to ** june and its still not delivered ...
Jun 27, 2022 by Ritu Kaundal Chaudhary
zapvi in - Order cancelled but payment debited Closed
I placed an order of two customised back cases of *** rupees but even after paying my amount the order get cancelled . I have contacted them right after that but they are not returning my money I have shown even my transaction to them even thou...
Jun 22, 2022 by Kalyan
zapvi in - Order not placed money debited Closed
I have wanted to order * back cases of cutumoized back cases of rupees *** with all charges then I paid amount from UPI I'd but order not confirmed . So please refund my amount . And there is no way to contact them,mobile number is always switc...
Jun 20, 2022 by Kalyan
zapvi in - Order not delivered Closed
Hi, I have purchased phone cases from Zapvi.in with order ID ******* on **-Mar-**** . They promised the order to be delivered by **th March. Now it is Apri-**-****. No sign of delivery. There is no proper response either from Zapvi or from the...
Apr 04, 2022 by Vasudev
zapvi in - Order not delivered and a fake call to get an access my device Closed
I ordered my phone cover a week ago I didn't received I tried talking to customer care service. I got a phone call they asked me to download a application for the refund resulting it was an alert of them getting access of my device. when I ask...
Mar 31, 2022 by Ayushi Pujari
zapvi in - Money not returned Closed
I ordered two mobile cover from the above mentioned website but they cancelled my order but the money got deducted from my account. They told to return it to my bank account in working * to * days but haven't received my money yet. And when i t...
Nov 27, 2021 by Vaishnavi Dave
zapvi in - Package not delivered Closed
I have ordered * back case on * rd July **** till now I haven't received my order yet. My order Id:******* Tracking number:**********. when I am tracking It showing not yet picked up ...
Jul 09, 2021 by Jaswanth
zapvi in - Packet not delivered Closed
My self Rahul Yadav , i place a order on **/**/**** of realme * & vivo y** back cover from zapvi.in online selling site , order place and payment done by net banking, but yet till date packet not delivered , and zapvi customer can't attend ...
Jul 07, 2021 by rahul yadav
zapvi in - Package not delivered and i havent received my money back Closed
I have order mobile cases on zapvi and have not received my package It is a fake app And even the costumer care number is fake i guess cause nobo picked up my calls....
Dec 06, 2020 by Shushrutha
zapvi in - Didn t get my delivery Closed
on November **, **** i order * back covers from zapvi.in but till now i didn’t get my order and shipping information. please help me solve my problem ...
Nov 18, 2020 by Yugal Gupta
zapvi in - Showing fake tracking details Closed
I have placed order on zapvi on ** oct ****, and they have showed #******* with tacking details, while tracking the details i have no items on it. I confirmed this website to be suspicious. and I want my money back...
Oct 28, 2020 by Navya saketi
zapvi in - I got deficative product and now there is no response from them Closed
I got deficative product and now there is no response from the seller and they promise ** days money back guarantee ...
Oct 21, 2020 by Syedali Farhan
zapvi in - Package is not delivered in your dilivery boy not come in my dilivery address Closed
Package is not delivered in your dilivery boy not come in my dilivery address...
Sep 09, 2020 by NAVNATH KALYANKAR
I haven't received my order yet even done payment on *rd June **** ...
Aug 18, 2020 by Suraiya Parveen
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