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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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zapvi in - Package is not delivered Open
Courier tracking id-SF*********PIC.. My courier is delivered but did not get order......
Jun 29, 2022 by Prakhar Pal
zapvi in - Package not delivered Open
Disappointed the delivery date was ** june they didn’t delivered then the delivery date changed from ** to ** june and its still not delivered ...
Jun 27, 2022 by Ritu Kaundal Chaudhary
zapvi in - Order cancelled but payment debited Closed
I placed an order of two customised back cases of *** rupees but even after paying my amount the order get cancelled . I have contacted them right after that but they are not returning my money I have shown even my transaction to them even thou...
Jun 22, 2022 by Kalyan
zapvi in - Order not placed money debited Closed
I have wanted to order * back cases of cutumoized back cases of rupees *** with all charges then I paid amount from UPI I'd but order not confirmed . So please refund my amount . And there is no way to contact them,mobile number is always switc...
Jun 20, 2022 by Kalyan
zapvi in - Order not delivered Closed
Hi, I have purchased phone cases from Zapvi.in with order ID ******* on **-Mar-**** . They promised the order to be delivered by **th March. Now it is Apri-**-****. No sign of delivery. There is no proper response either from Zapvi or from the...
Apr 04, 2022 by Vasudev
zapvi in - Order not delivered and a fake call to get an access my device Closed
I ordered my phone cover a week ago I didn't received I tried talking to customer care service. I got a phone call they asked me to download a application for the refund resulting it was an alert of them getting access of my device. when I ask...
Mar 31, 2022 by Ayushi Pujari
zapvi in - Money not returned Closed
I ordered two mobile cover from the above mentioned website but they cancelled my order but the money got deducted from my account. They told to return it to my bank account in working * to * days but haven't received my money yet. And when i t...
Nov 27, 2021 by Vaishnavi Dave
zapvi in - Package not delivered Closed
I have ordered * back case on * rd July **** till now I haven't received my order yet. My order Id:******* Tracking number:**********. when I am tracking It showing not yet picked up ...
Jul 09, 2021 by Jaswanth
zapvi in - Packet not delivered Closed
My self Rahul Yadav , i place a order on **/**/**** of realme * & vivo y** back cover from zapvi.in online selling site , order place and payment done by net banking, but yet till date packet not delivered , and zapvi customer can't attend ...
Jul 07, 2021 by rahul yadav
zapvi in - Package not delivered and i havent received my money back Closed
I have order mobile cases on zapvi and have not received my package It is a fake app And even the costumer care number is fake i guess cause nobo picked up my calls....
Dec 06, 2020 by Shushrutha
zapvi in - Didn t get my delivery Closed
on November **, **** i order * back covers from zapvi.in but till now i didn’t get my order and shipping information. please help me solve my problem ...
Nov 18, 2020 by Yugal Gupta
zapvi in - Showing fake tracking details Closed
I have placed order on zapvi on ** oct ****, and they have showed #******* with tacking details, while tracking the details i have no items on it. I confirmed this website to be suspicious. and I want my money back...
Oct 28, 2020 by Navya saketi
zapvi in - I got deficative product and now there is no response from them Closed
I got deficative product and now there is no response from the seller and they promise ** days money back guarantee ...
Oct 21, 2020 by Syedali Farhan
zapvi in - Package is not delivered in your dilivery boy not come in my dilivery address Closed
Package is not delivered in your dilivery boy not come in my dilivery address...
Sep 09, 2020 by NAVNATH KALYANKAR
I haven't received my order yet even done payment on *rd June **** ...
Aug 18, 2020 by Suraiya Parveen
zapvi in - Ordered an product but didn t have any update Closed
I have order an product but it does not show any details of my order on track details and its been already *-* days. I had ordered an mobile cover from zapvi site, I received an confirmation message of order placed and order number, but as i en...
Aug 14, 2020 by Paresh Chugh
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