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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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4. Get refund / replacement / damages from Zamoto India
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a. Contact the customer support of Zamoto India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Zamoto India - Food not delivered Closed
I have ordered dinner from domino's pizza via zamoto at *.**pm. Order accepted. Later delivery boy call and tells that food cannot be delivered to my address. Now its **.**pm and I cannot get food from anywhere near outside. I have to sleep h...
Mar 14, 2021 by Mohamed Ghouse moinuddin sha
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