File a Complaint against You Broadband

You Broadband - Service not provided as promised ^Closed

despite repeated complaints registered on the app and also with Mr. Jayachandran at +** ***** ***** my internet service has not been restored. Jayachandran informed me approx ** days ago that there was a cable issue in my area and that it wo...

Sep 17, 2019 by Shishir Shrivastava

You Broadband - Internet Connection not working for 15 days now ^Open

I am You broadband user since April **. I renewed my pack for a month on **th August **** but on **nd August ****, my internet stopped working and at the same time I received a sms from youbroadband saying there is a fiber cut issue (SS attache...

Sep 05, 2019 by Anshul

You Broadband - Services are not provided as promised ^Open

*. It's been a month since I took the connection and there are connectivity issues since the day * and some times there would be more than one on a single day the issues go from *hr minimum to about * hrs a day. *. Their customer service execu...

Sep 01, 2019 by Rajesh kanna Thota

You Broadband - Terrible internet connectivity and horrible resolution ^Open

On **th July I got a YouBroadband connection with a three month, unlimited internet plan. For over * weeks it has been out of service and everytime I place a complain it either doesn't get placed or nothing is ever done about it. This is causin...

Aug 25, 2019 by Avishka Pokhriyal

You Broadband - Deposit refund not given ^Closed

I was using you broadband connection from last * years, i was doing yearly subscription. Faced many issues from this company in yearly subscription minimum * months connection is not working or disconnected company fault sometimes connection w...

Aug 13, 2019 by Prem idnani

You Broadband - Refund amount not given ^Open

hi have requested for installation of connection from you broadband on ** april **** but to much delay in providing the connection i have asked for a cancellation of installation. till date the money was not refunded. the details were provided ...

Aug 10, 2019 by ravikanth danda

You Broadband - Connectivity issue since 3 weeks ^Closed

Hi this is Dhaval here. I m facing internet connectivity issue since * - * weeks now. Whenever I raise a ticket, after waiting almost full day, the internet starts and by end of the same day the connectivity is lost again. I have raised a num...

Aug 01, 2019 by Dhaval Samaranayeke

You Broadband - Delay in providing broadband connection ^Closed

Hi this is Sunil from Hyderabad Kukatpally. I have requested for broadband connection in may ****..they have not provided connection because the land owner has no agreed for installing BOX . So I have cancelled from my end and I got refund from...

Jul 13, 2019 by Sunil

You Broadband - Took advance for service and stopped giving internet ^Open

I was using You Broadband since **** but this time I took a *-year subscription as the executive told me I will get * months extra with this. After a month I realized that they have reduced the speed of my ** MBPS connection to * MBPS. After co...

Jul 13, 2019 by Uma Gupta

You Broadband - Technical issue not resolved after multiple approach ^Open

I am writing this complaint to explain the issues I faced with 'YOU BROADBAND' internet services. I did not get Wi-Fi from **th May **** to **st May ****. I raised a complaint by using you broadband App on **th may, local technician responded a...

Jul 07, 2019 by bhavishya borra

You Broadband - No service from you broadband since 5 days and no response ^Open

I have opted you broadband ** Mbs speed plan and paid for it as they promised that they will give the connection in one day (All call records and WhatsApp conversation is available with me). Later they didn't answer the phone for * days and eve...

Jul 01, 2019 by Karanam madan mohan

You Broadband - Modem not provided after accepting security deposit ^Closed

I paid Rs. **** to youbroadband as security deposit for high-speed dual-band wireless modem cum router on *th june on their website. After the payment I contacted them for sending the router and getting it installed. They informed that it will ...

Jul 01, 2019 by Devesh Jagatram

You Broadband - Internet not working since last 4 days ^Open

Hi Team, Last Thursday Night Internet is not working in my Home. I complained through their app but without coming or checking they resolved my complaint on Friday morning. now I again raised my complaint now it is in a pending state. the pe...

Jul 01, 2019 by Priyank

You Broadband - Amount not refunded ^Open

I paid for the broadband connection from You Broadband on ** Mar ****. Initially they assured about the connection. after payment, they denied to provide the connection by saying no cable feasibility and promised the refund of amount in ** days...

Jun 17, 2019 by Srihari Gunji

You Broadband - You broadband powered by Vodafone not installing new connection ^Open

New connection not installed not refunding. I paid for new connection installation at my home on *rd June **** online but thereafter nobody is coming for installation at my place. I called their customer care at ********** and I am told to wait...

Jun 11, 2019 by Mohit Sobti

You Broadband - Grievance for no service ^Closed

I have shifted my house on *th May **** and requested to install the internet at the new address. The representative informed me that the whole process will take a week. Its been a month and yet it hasn't been resolved. I have called at least *...

Jun 06, 2019 by Akash Patel

You Broadband - Service issue faced ^Closed

Almost every week I am facing you broadband connectivity issue and there will be no engineer around after raising the request. The service is very slow and no use even after contacting customer care....

Jun 03, 2019 by Manohar sharma

You Broadband - You broadband company is headache ^Closed

I have purchased You broadband internet and have availed their service but in a month every time *-* days no internet connectivity is there and they do not resolve the issue immediately nor they inform how much time it will take to repair. Ever...

May 18, 2019 by MANDAR BHAGDIKAR

You Broadband - Not given connection and not refunding money ^Closed

My account number is *******. I have requested to shift my connection to Mini Bazar to Shiv Dhara residency. The salesperson came to my place and told me its feasible. He took money from me and after * days he told me your money will be refunde...

May 03, 2019 by Keval Virani

You Broadband - Money not refunded neither the service has been started yet ^Open

On Feb *th ****, I have paid the full amount of Rs.****/- for the internet connection (** MB speed valid for ** days), but till now the service has not been started for me (its almost two months by now). On checking with You Broadband executive...

Mar 30, 2019 by Shaik Aslam

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